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HP all in one "Right Cartridge Incorrect"


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#1
bincka

bincka

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I cannot figure out why my black #56 cartridge won't install.
It keeps saying "Right Cartridge Incorrect"
I have tried cleaning the contacts, still no luck.

HELP PLEASE!! I can't use my printer in any capacity!!

Thanks
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#2
pip22

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Make sure you put the cartridge in the correct slot. Also, if it's not a genuine HP cartridge (ie a cheaper copy) that could be the reason, in which case you should use only genuine HP ones.
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#3
bincka

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Yep, its HP and in the correct slot.
I am reading about the same problem over and over,
apparently HP puts an expiration chip in the cartridge? so, even though it
is nearly full, I still need to purchase a brand new one.
I don't want to go buy a new cartrige if this is incorrect.
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