[sotrite]

Internet Explorer will shut off when start to navigate web pages. The specific error is something like "exception occurred at location XXXX"

Received the same error when using firefox.

Here is the hijack this logfile:


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:11:56 PM, on 3/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\McAfee\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\msiexec.exe
E:\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = CANT POST LINKS YET
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = CANT POST LINKS YET
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = CANT POST LINKS YET
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=CANT POST LINKS YET
O15 - Trusted Zone: CANT POST LINKS YET
O15 - Trusted Zone: CANT POST LINKS YET
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O15 - Trusted Zone: CANT POST LINKS YET (HKLM)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - CANT POST LINKS YET
O16 - DPF: {CAFECAFE-0013-0001-0018-ABCDEFABCDEF} (JInitiator 1.3.1.18) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ec-admin.easternct.edu
O17 - HKLM\Software\..\Telephony: DomainName = ec-admin.easternct.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ec-admin.easternct.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ec-admin.easternct.edu
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\Browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\Browseui.dll
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\oracle\ora92\BIN\ONRSD.EXE

--
End of file - 4841 bytes


Thanks for the help.

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Hijackthis logs go here: http://www.geekstogo...o_Here-f37.html.

They are not yet doing Hijackthis v2.0.0 yet as it is still in beta stage. You will need to download HJT v1.99.1 before you can recieve help.

Edited by Titan8990, 03 April 2007 - 09:04 PM.

[Titan8990]

Hijackthis logs go here: http://www.geekstogo...o_Here-f37.html.

They are not yet doing Hijackthis v2.0.0 yet as it is still in beta stage. You will need to download HJT v1.99.1 before you can recieve help.

Edited by Titan8990, 03 April 2007 - 09:04 PM.