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BSOD - Bad_pool_header


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#1
nitchy00

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I just reformatted my pc and reinstalled win xp pro. Before iv really done anything im getting this messeage.

bad_pool_header

all these other messages, no file name and this message.

***STOP: 0x00000019 (0x00000020, 0x86701070, 0x86701080, 0x1a020001)

Beginning dump of physical memory
Physical memory dump complete complete.


Any help would be appreciated. Im currently in safe mode looking for help options.

Thanks
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#2
diabillic

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You wouldnt happen to have a Netgear wireless card in the machine?

Also, try disabling the Indexing Service in safe mode. Start -> run -> services.msc

Edited by Cilix, 04 April 2007 - 09:27 AM.

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#3
nitchy00

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yer i am running a netgear wireless card. what are my options.
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#4
anzenketh

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First I we need to check your ability to get into windows.

1.) Can you start windows normal (If yes then we shall just continue and respond that you are able too)
2.) Can you start in safe mode
Turn off your computer turn it on start tapping F8 repetitively you will get a Advanced Options Menu Select Safe Mode click yes when it prompts if you want to run in safe mode.

Looking forward to your reply.
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#5
nitchy00

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I can start in normal mode, but I get the dreaded blue screen not to shortly after. I can start in safe mode and thats where im talking to you from as we speak.

I can disable my netgear card and my computer works fine.
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#6
anzenketh

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Ok cool you have found the problem.

Reinstall the Netgear card drivers.

Reinable the device and test.
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#7
nitchy00

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Did as you said. I thought it started to work and was having no problems. I wanted to try and connect so everytime id go into network connections or click on netgear it had a spastic and now another BSOD.
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#8
anzenketh

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There May be something else that is causing the problem linked to the Netgear Drivers.

So we can figure this out do the following.

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder. Please do NOT compress them in .rar
4 > use the "add reply" option upload that zip file here as an attachment.
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#9
nitchy00

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Here we go.

Attached File  dumpchuck.zip   66.65KB   65 downloads
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#10
anzenketh

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Well there is good news and there is bad news.

The good news all the dump files point to the same file
netwg311.sys

The bad news it is the adapter for shure.

Try following the instructions here:

http://kbserver.netg...les/n101261.asp

If that still does not work. I would contact netgear to see if they have updated drivers.
You may be able to help them update there drivers with those files.
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#11
nitchy00

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Thanks for your help but there wasnt really anything on that link besides removing it and installing it again. It didnt help, but maybe I should look for some new drivers. What date do they have to be after?

Thanks again.
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#12
nitchy00

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Just found this. This wouldnt happen to be what we are after is it?

http://kbserver.netg...tes/d102550.asp
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#13
nitchy00

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Updated the drivers with the files from that download in that link. Restart my computer, not being in safe mode. I am now talking to you from normal operating mode. Thanks fellas.

This is the fix i guess.
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