Edited by manu08, 04 April 2007 - 03:58 PM.
Black screen on start up
Started by
manu08
, Apr 04 2007 03:54 PM
#1
Posted 04 April 2007 - 03:54 PM
#2
Posted 04 April 2007 - 06:31 PM
Start with re-installing the video card software or look for updated software
Items in blue which are underlined are clickable to give more information about the process
Download and install Everest Home Edition
Run the programme, click + next to computer then summary
Look on the right for display / video adapter
Look at the manufacturer’s site for the suitable drivers for your Operating System
If you are unable to find them, please post the make and model here before you download anything
Please set a system restore point before you install anything
Items in blue which are underlined are clickable to give more information about the process
Download and install Everest Home Edition
Run the programme, click + next to computer then summary
Look on the right for display / video adapter
Look at the manufacturer’s site for the suitable drivers for your Operating System
If you are unable to find them, please post the make and model here before you download anything
Please set a system restore point before you install anything
#3
Posted 05 April 2007 - 02:03 AM
I have an ATI Radeon X800XL graphics card and I downloaded the latest drivers but am not able to install it in safe mode. It says no ATI device was detected to install a driver for.
#4
Posted 05 April 2007 - 02:12 AM
Do any restore points work?
You should be able to install using safe mode with networking
You should be able to install using safe mode with networking
#5
Posted 05 April 2007 - 02:25 AM
I am not too keen on trying any restore points cause the last time i tried System Restore my computer had got a whole new level of problems; virus guard stopped working, firewall said it wasn't installed anymore etc. Yes I have booted in 'Safe mode with networking' but it doesn't seem to be able to install it.
#6
Posted 05 April 2007 - 02:32 AM
Click start, right click my computer, click properties, hardware, device manager, find the display adapter, click the + then click each part to highlight then right click, click update driver (in safe mode with networking, though check the firewall is running)
If it won't update, right click each part, click remove, confirm, reboot to normal mode
Try installing the downloaded driver
With system restore, look for the most recent system checkpoint, as long as it isn't too far back it should only affect programmes installed after it
With XP repair, you could use it so you can access and back up any data you need
If it won't update, right click each part, click remove, confirm, reboot to normal mode
Try installing the downloaded driver
With system restore, look for the most recent system checkpoint, as long as it isn't too far back it should only affect programmes installed after it
With XP repair, you could use it so you can access and back up any data you need
#7
Posted 05 April 2007 - 03:12 AM
I managed to update the driver through Device Manager but there were two display adapters.
1. Radeon X800XL
2. Radeon X800XL - Secondary
I only updated the first one and then restarted the computer but still no luck in starting up in normal mode. I cannot do a sfc /scannow in safe mode, I believe that would probably resolve the problem of starting up in normal mode, is there any alternative method of doing that?
1. Radeon X800XL
2. Radeon X800XL - Secondary
I only updated the first one and then restarted the computer but still no luck in starting up in normal mode. I cannot do a sfc /scannow in safe mode, I believe that would probably resolve the problem of starting up in normal mode, is there any alternative method of doing that?
#8
Posted 05 April 2007 - 03:17 AM
You need to update both, see if it is any different then
Right click the taskbar, click task manager, click file, new task, type sfc /scannow then press enter
Right click the taskbar, click task manager, click file, new task, type sfc /scannow then press enter
#9
Posted 05 April 2007 - 04:02 AM
Nope still no luck. Sfc /scannow didn't work either. What do I do now?
#10
Posted 05 April 2007 - 04:10 AM
What does sfc /scannow do
#11
Posted 05 April 2007 - 04:19 AM
If I run it through Task Manager like you specified to, a black command prompt screen just flashes on the screen for about a second and disappears. If I go to Start > Run > cmd and then try sfc /scannow it says "Windows File Protection could not initiate a scan of protected system files. The specified error code is 0x000006ba [The RPC server is unavailable]"
#12
Posted 05 April 2007 - 04:26 AM
Start the RPC Service
1. Click Start, Run
Type in: services.msc
2. Double-click Remote Procedure Call (RPC).
3. In the Startup type dialog box, click Automatic, click OK, and then restart your
computer.
NOTE: If the RPC Service is disabled, you may need to use the Recovery Console.
In Recovery Console
1. Type the following command: Enable RPCSS Service_Auto_Start
2. Press the Enter key
3. Type: exit
4. Press Return
The computer will now restart.
http://support.micro.....ben-us;307654
1. Click Start, Run
Type in: services.msc
2. Double-click Remote Procedure Call (RPC).
3. In the Startup type dialog box, click Automatic, click OK, and then restart your
computer.
NOTE: If the RPC Service is disabled, you may need to use the Recovery Console.
In Recovery Console
1. Type the following command: Enable RPCSS Service_Auto_Start
2. Press the Enter key
3. Type: exit
4. Press Return
The computer will now restart.
http://support.micro.....ben-us;307654
#13
Posted 05 April 2007 - 04:35 AM
There is RPC & RPC Locator. RPC is already on automatic startup type and the service is started. RPC Locator however is on manual startup type and right now the service is stopped.
#14
Posted 05 April 2007 - 04:45 AM
Is this in safe mode with networking
Run checkdisk from recovery console (Windows xp).
[*]Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
[*]When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
[*]When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
[*]At the Recovery Console command prompt, type the following then press Enter:
[*]Allow this to run UNDISTURBED until completed (45 min or so)
[*]Report any errors
Have you got any data you want to back up
Run checkdisk from recovery console (Windows xp).
[*]Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
[*]When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
[*]When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
[*]At the Recovery Console command prompt, type the following then press Enter:
chkdsk /r
[*]Allow this to run UNDISTURBED until completed (45 min or so)
[*]Report any errors
Have you got any data you want to back up
#15
Posted 05 April 2007 - 06:50 AM
Yes that is in safe mode with networking and yes I do have a lot of data I need to back up. I ran checkdisk through the System Recovery console and it said that Chkdsk found and fixed one error, tried restarting in normal mode after it but still nothing.
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