Help plz, STOP c000021a Fatal Error - wont let me go into windows
Started by
tiffin
, Apr 04 2007 11:58 PM
#16
Posted 05 April 2007 - 10:34 PM
#17
Posted 05 April 2007 - 10:41 PM
Two options are:
Install this drive in to the other PC, get whatever data you need transferred to it so you can look at a clean install
http://www.askbobran...hard_drive.html
Parallel install, then you would copy data from the original to the new, then remove the original
http://support.microsoft.com/kb/266465
Let me know which you prefer, and if you need any help
Install this drive in to the other PC, get whatever data you need transferred to it so you can look at a clean install
http://www.askbobran...hard_drive.html
Parallel install, then you would copy data from the original to the new, then remove the original
http://support.microsoft.com/kb/266465
Let me know which you prefer, and if you need any help
#18
Posted 05 April 2007 - 10:43 PM
Ok thank you so much we will let you know how it goes.
#19
Posted 05 April 2007 - 10:47 PM
Hope it goes well
#20
Posted 05 April 2007 - 11:30 PM
ok, i want to reformat totally, just wipe it all and redo it any sites or info on how to do that?
#21
Posted 05 April 2007 - 11:35 PM
#22
Posted 06 April 2007 - 01:02 AM
when i reboot it doesnt go to that first screen or say anything about booting using cd, only thing you can do is press f8 to go to options
#23
Posted 06 April 2007 - 01:07 AM
Start the PC and keep tapping the delete key until it enters set up, set the boot order to CD ROM then hard drive, press F10 to save, type Y to confirm then press enter to reboot
If the Windows CD is in the drive it will show press any key to load from CD
If the Windows CD is in the drive it will show press any key to load from CD
#24
Posted 06 April 2007 - 12:30 PM
ok keith i reformatted it, i am trying so hard to get the iternet connection to work but every time it works fine then the error issass.exe has generated an error and windows will restart or shut down or something like that.
then once that happens the computer freezes up and you have to restart
then once that happens the computer freezes up and you have to restart
#25
Posted 06 April 2007 - 12:33 PM
Did you install any software for the Internet connection
#26
Posted 06 April 2007 - 12:42 PM
no i did not install anything, i just reformatted, and reinstalled windows 2000 then when it got into windows it works fine so i decided to try to hook up my internet connection and then the error isass.exe generated errors and windows will restart, it is creating log file. once that pops up then it freezes and i cant do anything and that happens in like the first minute of starting up windows. i have to get rid of that somehow to do anything
#27
Posted 06 April 2007 - 12:51 PM
Probably need safe mode and back up the registry first
To disable Internet Explorer Error Reporting so that the default operating system error handler is shown if a crash occurs, set the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main
IEWatsonEnabled = (DWORD) 0
DWNeverUpload = (DWORD) 1
DWNoExternalURL = (DWORD) 1
DWNoFileCollection = (DWORD) 1
DWNoSecondLevelCollection = (DWORD) 1
Let me know if you need help with this
To disable Internet Explorer Error Reporting so that the default operating system error handler is shown if a crash occurs, set the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main
IEWatsonEnabled = (DWORD) 0
DWNeverUpload = (DWORD) 1
DWNoExternalURL = (DWORD) 1
DWNoFileCollection = (DWORD) 1
DWNoSecondLevelCollection = (DWORD) 1
Let me know if you need help with this
#28
Posted 06 April 2007 - 12:54 PM
ya i may need help im kind of computer illiterate lol, so boot up into safe mode then what?
#29
Posted 06 April 2007 - 01:02 PM
Click start then run, type regedit the press enter
Click file then click export, check the dot is in all for export range, save the file somwhere safe
Click the + next to HKEY_LOCAL_MACHINE then click the + next to Software then Microsoft then Internet Explorer
Click Main then on the right let me know if those are the options
Click file then click export, check the dot is in all for export range, save the file somwhere safe
Click the + next to HKEY_LOCAL_MACHINE then click the + next to Software then Microsoft then Internet Explorer
Click Main then on the right let me know if those are the options
#30
Posted 06 April 2007 - 01:12 PM
ok once i went into internet explorer then + it and went down to main this is what it said on the right
anchor visitation horizon
cache percent of disk
company name
custom key
default page url
default search url
delete temp files on exit
enable disk cache
full screen
local page
place holder height
place holder width
search page
start page
use async DNS
wizard version
anchor visitation horizon
cache percent of disk
company name
custom key
default page url
default search url
delete temp files on exit
enable disk cache
full screen
local page
place holder height
place holder width
search page
start page
use async DNS
wizard version
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