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Used spyware detector, now Windows doesn't work


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#1
ebooty

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Hi,

I recently used a free online spyware detector and when I finished, my Windows(98) dissappeared. I can't open in safe mode and even when I configure my bios boot-load to start with a cd-rom, my computer just stops loading/freezes when the Windows logo appears. I have tried my start up floppy, my original reinstall disk(which tells me to agree to losing all of the info on my drive, then tells me to remove the cd and then restart and reinsert the cd, and when I do the computer stops loading/freezes after the memory test), and nothing works. Can anyone help me? :tazz:
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#2
ebooty

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Can no one help me? :tazz:
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#3
peterm

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do you Know the name of the spyware?
we can try and delete from dos
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#4
gerryf

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tell us more about your computer.
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#5
ebooty

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Unfortunately, I can't remember the name of the spyware, only that it was the only free version I found that scanned and removed spyware (I learned my lesson with freeware!)

My computer is kind of old. It's a pentium 3 with a 450 processor. I have plenty of memory. I have 2 hard drives and don't mind erasing my C drive to reinstall Windows 98, but my computer won't even let me do that without freezing up. I was hoping someone could talk me through a DOS start. I can't get to my safe mode, but I can get to my BIOS page and that's about it. Do you need any more specific info on my computer? Also someone mentioned killdisk.com. Would that be an option, considering I'd have to download that program from someone else's computer (and the computer I'm borrowing right now is a MAC) coupled with the fact that my computer isn't even accepting its original emergency reinstall disk? Thanks so much for responding!
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#6
gerryf

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Download a win98 bootdisk from
www.bootdisk.com

Put it in the floppy drive and reboot.

Choose WITHOUT CD-rom support

(don't need it at the moment)

when you get to an a:\> prompt, type

dir /p
(hit enter)
It will scroll through a screen, look for

OPTIONS

if you don't see it, hit the SPACE bar
See OPTIONS?

If not, type

cd windows
(hit enter)

type

dir /p
do the same looking for

OPTIONS

report back
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#7
ebooty

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The MAC I am using does not have floppy capability. Will that be an issue?
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#8
ebooty

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Also, if i can get my hands on a start up floppy, which drive is that usually labeled as - so that I can reconfigure my boot to start with the floppy. My BIOS only gives letters, CD-ROM and SCSI as choices, and in particular orders.
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#9
gerryf

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uhm niether...it should be floppy....what is your motherboard?
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#10
ebooty

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This is the info I retrieved (from WIN98 startup floppy)...


Volume A is EZRESTORE
directory
CDEX EXE 21,756 2-27-98
IBMBIO COM 29,594 same date
IBMDOS COM 30,720 same
COMMAND COM 66,657 same
HIMEM SYS 14,759 same
AUTOEXEC BAT 1,095 7-15-99
CONFIG SYS 48 6-10-99
OAKCDROM SYS 41,302 5-11-98
CHOICE COM 5,239 same date

9 FILES 211,170 BYTES

1,244,160 BYTES FREE

will any of this help me?

Edited by ebooty, 09 April 2005 - 08:30 PM.

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#11
gerryf

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Wait, I misread your earlier post

A is your floppy.

It should be first
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