[sine]

So I came back from school and my mom presents me with her computer which is completely shot. Can't start it in safe mode (gets stopped at muf.sys then restarts), and I can't start it regularily (will see the windows xp scroll bar then halfway through I see a flash of a blue screen and the entire computer just restarts. Any ideas?

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(gets stopped at muf.sys then restarts),

is that muf.sys or mup.sys (probably mup)?

could you give us some system specs?
does it have onboard graphics?
does it have an expansion type graphics card? (pci, pcie, agp?)
when you press f8 to get to safe mode...do you see an option to "enable vga mode"?

[dsenette]

(gets stopped at muf.sys then restarts),

is that muf.sys or mup.sys (probably mup)?

could you give us some system specs?
does it have onboard graphics?
does it have an expansion type graphics card? (pci, pcie, agp?)
when you press f8 to get to safe mode...do you see an option to "enable vga mode"?

[sine]

Yeah it is mup.

I use an AGP graphics card in it. There is no option in safe mode to start up in AGP mode because I can't even get to the menu before it crashes.

System specs: 1 GB single stick of DDR2 667
80 Gig hard drive
Intel 3.0 Ghz or so processor
ASUS Motherboard

System was running fine for around 4 months then this suddenly happened. d

[dsenette]

so no onboard graphics as well as the add on one right?

[sine]

Nope, only video card is from the addon

[dsenette]

do you have your XP disk or just system recovery disks?

[sine]

I didn't at the time, I was hoping there was another alternative solution but I will repair it next time I go home with my personal disks

[dsenette]

well if you were able to get into safe mode of some kind...you could uninstall the graphics card drivers and update them (when safemode hangs on mup.sys it's usually the next driver that's failing...which is your video driver) which might solve the problem...my next suggestion was going to be to do a repair installation of windows which might drop the current video driver and give you a chance to install a new one

[jomax]

Do you know what the next driver would be after mup.sys?? If you do, then you could help me with a similar problem.
Thanks

[dsenette]

the next driver after mup.sys i USUALLY your graphics driver (possibly nv4disp.dll or something to that effect?) i'm not 100% sure on the exact driver but i know for a fact that 9 out 0f 10 it's your video card driver...also...jomax....start a new thread about your own problem don't just post in someone elses