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Acrobat Reader 8.0 on Vista...


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#1
zipster

zipster

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I tried to install Acrobat Reader 8.0 on this comp, running Windows Vista Premium. After the setup is processed, it displays the "Open File - Security Warning" prompt, where I click "Run". After this however, the setup does not proceed, I only see a "Windows Installer" prompt, which has the following message: "The temp folder is on a drive that is full or inaccessible. Free up space on the drive or verify that you have write permission on the temp folder."

There is plenty of space on my drive, so I can't see that it's what's causing this problem. I'm assuming that I don't have write permission, which is odd since I'm using the administrator account. I'm not really sure where the folder is even located, so maybe it's trying to use a folder that doesn't even exist. But, if this is the case, then shouldn't it just create the folder to use?

Any help would be appreciated.

Thanks,
zipster
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#2
Fenor

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Hi zipster!

What you need to do is locate the AdbeRdr80_en_US.exe file you downloaded and right-click on it and choose PROPERTIES. In the new window that appears, click on the COMPATIBILITY tab. Now under the heading COMPATIBILITY MODE, put a check in the box for run this program in compatibility mode for:. Make sure the drop-down box below that reads Windows XP (Service Pack 2), changing it if need be. Then click APPLY and OK. Now once again right-click the AdbeRdr80_en_US.exe file and choose Run As Administrator. Adobe Reader 8 should now install successfully.

Fenor

Edited by Fenor, 07 April 2007 - 12:59 PM.

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#3
zipster

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Worked like a charm, thanks for the quick reply.
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#4
Fenor

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Glad I could help! :whistling:

Fenor
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