We called Verizon, spending an hour on the phone setting up a new connection, but the "work offiline" always checked itself. I thought I had it fixed the other day, but now it's doing it again. I just unchecked it, so I was able to get online to shoot off this message to you all, but I just know it's going to happen again. Verizon suggested it might be the modem. But if that's true, shouldn't I not be able AT ALL? And yes, we did reset the modem while on the phone w/Verizon.
I hope someone here can help us b/c I'm at my wit's end and otherwise my dad's gonna have to pay big $$ to take the computer somewhere. I'm sure it must just be some kind of setting. Probably something so darn simple!
Sure hope you can help. Thank you in advance!