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"Working offline"/Internet access issues

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Hi all! My dad has a computer issue. He has a PC that runs on Windows XP Home editon w/SP2. About a month ago my dad noticed that he wasn't able to get online anymore. My dad's ISP is Verizon, BTW. When I looked into the issue for him, I noticed under "Tools" that "Work offline" was checked. So, I unchecked it! It stayed unchecked-- for a while. Then, it would check itself and dad would be booted offline. :whistling:

We called Verizon, spending an hour on the phone setting up a new connection, but the "work offiline" always checked itself. I thought I had it fixed the other day, but now it's doing it again. :help: I just unchecked it, so I was able to get online to shoot off this message to you all, but I just know it's going to happen again. Verizon suggested it might be the modem. But if that's true, shouldn't I not be able AT ALL? And yes, we did reset the modem while on the phone w/Verizon.

I hope someone here can help us b/c I'm at my wit's end and otherwise my dad's gonna have to pay big $$ to take the computer somewhere. I'm sure it must just be some kind of setting. Probably something so darn simple! :blink:

Sure hope you can help. Thank you in advance! :help:

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When you say the setting keeps reverting to "Work Offline", I assume you are referring to 'Internet Explorer' since you didn't make this clear, and there are now several different web-browsers in use so it would have been helpful to say which one applies to you. If my assumption is correct, I suggest you try a different web-browser for the time being, the most common alternative being "Firefox" from http://www.getfirefox.com
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