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Error System 32 system file missing or corrupt


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#1
kdelorm

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My son has a Toshiba A70 notebook, with windows XP. Over the last few weeks the length of time taken for XP to start up has been increasing. Today when he started it he received a black screen with the error message"Windows could not start because the following file is missing or corrupt :\WINDOWS\SYSTEM32\CONFIG\SYSTEM" You can attempt to repair this file by starting Windows Setup using the original setup CD-ROM.
My son has lost his set up discs and has important uni information on the notebook. Can anyone help.Can we boot from the Boot menu (F12) using a USB or anything else? Would it be best to download the set up discs from Microsoft (and can these be downloaded onto a USB as we dont have a floppy drive only USB capability and CD Drive)
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#2
Retired Tech

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Have you got access to an XP CD (same version)
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#3
kdelorm

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Have you got access to an XP CD (same version)


No
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#4
kdelorm

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No I am afraid that I dont have access to an XP CD
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#5
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This is an outside chance

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP



The Microsoft method for the error is here, though it depends on an XP CD to complete

http://support.microsoft.com/kb/307545

A repair install is easier, though an XP CD is required

You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#6
zbd

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Have you tried the MS suggestion?

http://support.microsoft.com/kb/307545
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