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Spectacularly bad problem - can't reinstall windows


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#1
budski

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:whistling:

Hello, and thanks for reading what I'm about to write.......

I had various issues with my Dell Dimension 9100, so I decided my only course of action was to format the hard drive and reinstall windows xp.

In my supreme idiocy, I think I didn't actually format the hard drive, but did something else. As the computer was booting up, I hit I think F12 or maybe F8 or even F4? I then selected 'delete RAID volume', I think. I thought this was the same as formatting, because it said all data will be erased, so I thought that's what I wanted to do.



Anyway, now when I put the Windows XP cd in and boot up, it starts to go through the screens which I think come before installation, and seems to be working, until it says 'starting windows' at the bottom of the screen.

A blue screen error then appears on the screen. I cannot see all of it as the first word or so on the left of the screen is off the edge of the screen, but this is the gist of it:





"A problem has been detected and Windows has been shut down to prevent harm to your computer...

If this is the first time you've seen this error screen....

Check to be sure you have adequate disk space...

Check with your hardware vendor for any BIOS updates...

Technical information:

STOP: 0x0000007E (0xc0000005,0xF748E0BF, 0xF78DA208, 0xF78D9F08)

pci.sys - Address F748E0BF base at F7487000, Datestamp 3b7d855c"



The system is then stuck on that blue screen.


I really have no idea what is going on at all - can anyone help? I would be very very grateful as I have only had my computer for around a year, and can't afford to replace it. Many, many thanks.

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#2
Whiskeyman

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Install of XP Pro fails with Stop 0x0000007E on Dimension 9100

Fresh installing Dell 9100... do I need RAID stuff?

Dell forum Dimension 9100
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#3
budski

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thanks - that is really helpful !! :whistling:
and I think I have found the answer in that first link:

"It looks to me as if Dell uses an SP2 slipstreamed copy of XP Home therefore I'm going to create an XP Pro CD with SP2 intgegrated into it and try that to see if a later version of the 'pci.sys' file solves the problem. "

This solved the problem of a person with the same problems as me. HOWEVER, I have no idea what this means, or how to do it. Can anyone help? Many thanks.
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#4
anzenketh

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0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.
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#5
The Skeptic

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I think that what you need is a SATA hard disk installation driver. Open the box and find out what make and model your hard disk is. Go to the manufacturer's site and download the driver into a floppy. When installing xp you will get an option, almost at the beginning, to press F6 to install sata or raid drivers. Press F6, Insert the floppy and continue the process.

To the best of my knowledge this can be done only with a floopy. In case you need further help please write down the exact details of the hard disk.
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#6
budski

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Hi
Thanks for your help so far - I think I'm probably being pretty dumb here, but I really can't find the drivers I need. I have a sloppy drive ready for action, so if you could give me a little bit of help finding them I'd be very grateful. I can't find them anywhere on the Seagate website.
This is my hard drive:

Seagate Barracuda 7200.7 (photo attached)



I have two of them in my computer.

Can you help? Many, many thanks.

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#7
wannabe1

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Hi budski...

Look at the Dell Website (toward the bottom). SATA/RAID drivers are motherboard drivers.

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#8
budski

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THANKS

I will try that and let you know.

:whistling:
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#9
budski

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Hi - thanks for all your help so far. However, now when I press F6 with my floppy disk in the drive, I'm told that what's needed is a file called 'txtsetup.oem'. I don't know where to get this one now! Is it from the Dell website too, and do I simply put it alongside everything else on the floppy too? Many thanks!!!!


:whistling:
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