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Hijack Issue


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#16
coachwife6

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I need a new hijack this log also. Sorry about that. We are very close to getting done! :tazz:
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#17
marks113

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Here is the latest log.

Mark

Logfile of HijackThis v1.99.1
Scan saved at 9:27:43 AM, on 4/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Trend Micro\PC-cillin 2000\PNTIOMON.exe
C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
O1 - Hosts: 3510794929 auto.search.msn.com
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.jetsetpoker.com/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105850343170
O19 - User stylesheet: C:\WINDOWS\stsheets.dat
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
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#18
marks113

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Sorry, I may have posted the most current HiJackThis log in the new thread that you sent me and not in this original thread.

Logfile of HijackThis v1.99.1
Scan saved at 10:22:40 AM, on 4/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Trend Micro\PC-cillin 2000\PNTIOMON.exe
C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
O1 - Hosts: 3510794929 auto.search.msn.com
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.jetsetpoker.com/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105850343170
O19 - User stylesheet: C:\WINDOWS\stsheets.dat
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
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#19
coachwife6

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*First I need you to reboot in Safe Mode - you can do this by continually tapping the F8 key until a menu appears, then use your up arrow key to highlight Safe Mode, then press enter.
*Be sure you're able to VIEW Hidden files *VERY IMPORTANT!* http://www.xtra.co.n...1916458,00.html
*Now Navigate to this Folder using WINDOWS EXPLORER:

C:\WINDOWS\SYSTEM32\DRIVERS


Locate this file in your DRIVERS folder:

disdnm.sys

Right Click that File and Select Rename and Rename it to:

disdnm.bak

Restart in Normal Mode.

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis again. Put a checkmark next to these entries. Then click "FIX CHECKED"

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing....rch.php?qq=%s<<(Is this your home page? If not, put a check mark next to it)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm (obfuscated)

O1 - Hosts: 3510794929 auto.search.msn.com

O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.jetsetpoker.com/setup.exe

O19 - User stylesheet: C:\WINDOWS\stsheets.dat


Restart into safemode again. You need to go straight into Windows Explorer to find the below files. Doing a search on your computer won't work. Make absolutely sure that you're able to VIEW Hidden files because stsheets.dat file will be hidden. DELETE these files, in bold, they WILL be there:

C:\WINDOWS\stsheets.dat
C:\WINDOWS\SYSTEM32\DRIVERS\disdnm.bak

Post a new HiJackThis log.

(Thanks to bananafanafo, thatman and cretemonster for their help :tazz: )
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#20
marks113

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Here is the log after following the latest directions. Thank you.

Mark

Logfile of HijackThis v1.99.1
Scan saved at 1:11:52 PM, on 4/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Trend Micro\PC-cillin 2000\PNTIOMON.exe
C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mark\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Startup: Protector.lnk = C:\Program Files\SpyCatcher\Protector.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Real-time Monitor.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105850343170
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
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#21
coachwife6

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How is it running? Where did that spycatcher program come from? Did you just download it?
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#22
marks113

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It seems to be running OK. The SpyCatcher program is one that I purchased from Best Buy a while back. It has been out there the whole time. I might use the uninstall program and blow it away. I will continue to use some of the programs recommended here.

Thank you for the help. You really know what you're doing.

Mark
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#23
coachwife6

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Let me give it a quick look over.

Thank you for the help. You really know what you're doing.


Flattery will get you everywhere. :tazz:
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#24
coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Real-time Monitor.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE<<resource hog


O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
(Description: Adjusts monitor colours across all programs, including Photoshop. It is needed by some graphics professionals who want their monitor calibrated. Most home users will not need it, and thus should remove this entry. So, you decide)


Click on Fix Checked when finished and exit HijackThis.

I see you have PC-Cillin in your running processes. However, it is not running. Is it something that came with the machine? Have you updated it? We need to get you some antiviral prevention immediately. If it is out of date and you would have to pay to renew it, there are some free ones out there, such as AVG/Grisoft. GEt some immediately.

The spycatcher program is not listed as a rogue program. It just didn't show up in your log until now.

Congratulations! Your system is CLEAN :tazz:

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use) Click Here.

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox Posted Image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the Hijack This folder if everything is working okay.

After doing all these, your system will be thoroughly protected from future threats. ;)
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