When i contacted Netgear they had me trying to access the router by typing http://192.168.0.1 (i think), but i couldn't access the control panel to configure my router. They also had my running "cmd" and using "ipconfig" to do a ping test 4 packets sent - 4 packets received" (I had to do this at least 20 times over the course of 3 hours of phone calls to their tech support).
They have told me that my router is faulty, but i find it a little too coincidental that it has stopped working the day i swap ISP's - any ideas anyone???
My next step was to try and set up my router using the ethernet cable rather than a wireless dongle to see if that work, but it's not practical (Phone socket and power supplys are in strange places
Thanks in advance
PS i am at work at the moment, so i cannot access to much info or carry out any tests you guys post.