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Windows Xp2


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#1
Eboneyedk

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I recently reformatted my hard drive on my HP Desktop. I have Windows XP 1 Professional, and have been trying for 2 weeks now to update to XP2 but, each time the update is downloaded and goes thru the install stage, I receive an error message. It says please close c:\windows\system32\cmd.exe and then click "retry" to continue the install. I don't know what this error is and have been racking my brains to resolve the issue.

Can someone please help me! :whistling: I can't even get IE 7 or any other updates because it requires XP2.

Thanks in advance for the help.

PS...I can't even get to my taskmanager (Ctrl/Alt/Del) anymore.
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#2
Retired Tech

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You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#3
Eboneyedk

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I don't think you understand what I'm saying...the computer is working fine with xp1. I am able to use it fine. I am able to go on the internet and all of that. The problem that I'm having is that I have automatic update on. Sp2 automatically downloaded through the automatic update. When I click on it, it goes through the ...checking your system...then proceeds to update. Then comes the problem.

Midway through the update, an error message comes up. It says "The file c;\windows\system32\cmd.exe is open or in use by another application. Close all other applications and then click retry." The problem is that I don't have any other applications open. I had already disabled my firewall and virus protection before doing the update. So, my dilemma is that I don't know why the error continues to come up everytime I try to update to Sp2.

Again, the error that comes up is:

"THE FILE C:\WINDOWS\SYSTEM32\CMD.EXE IS OPEN OR IN USE BY ANOTHER APPLICATION.
CLOSE ALL OTHER APPLICATIONS AND THEN CLICK RETRY."

PLEASE HELP! I HAVE A LAPTOP COMPUTER ALSO, AND DON'T HAVE THIS PROBLEM, JUST ON MY DESKTOP COMPUTER.

:whistling: :blink: :help: :help: :)
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#4
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You have an .exe error, you cannot get task manager to run, SP2 is already downloaded, won't install and is likely to say the same thing any time it starts to install

If you repair XP, the .exe error should go, task manager should run, and you can download SP2

You may want to turn automatic updates off, at least until SP2 is installed

The alternative is to chase through the system until it runs well enough to install SP2, this would probably take as long, especially if you factor in posting / waiting for replies etc
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