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multiple kaspersky internet security failures?


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#1
shishomiru04

shishomiru04

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i did a save on my component status, and here it is

Reports
-------
Component Status Start Finish Size
--------- ------ ----- ------ ----
Anti-Hacker failure 4/15/2007 10:19:54 AM 4/15/2007 10:20:01 AM 0 bytes
Anti-Spam failure 4/15/2007 10:19:54 AM 4/15/2007 10:20:01 AM 0 bytes
Anti-Spy running (subsystem malfunction) 4/15/2007 10:19:54 AM 0 bytes
Proactive Defense running 4/15/2007 10:19:55 AM 0 bytes
File Anti-Virus running 4/15/2007 10:19:55 AM 536.8 KB
Mail Anti-Virus failure 4/15/2007 10:19:55 AM 4/15/2007 10:20:37 AM 0 bytes
Web Anti-Virus running (subsystem malfunction) 4/15/2007 10:19:55 AM 0 bytes

so as you can see a few things are not working-and i have no clue why-i just installed kaspersky yesterday, so I'm very new to it and i couldn't find anything in the help guide for this kind of problem...does anyone have any info on how i can get these components to work?

thank you

btw i this is version 6.0 and i am running it with windows xp home edition
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#2
Retired Tech

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Did you update it since installing?
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#3
shishomiru04

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i fixed the problem- did the troubleshooting guide on the website, thank you
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#4
Retired Tech

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Thank You for letting me know
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