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IM won't load, BSOD happens randomly

Started by BluePoet , Apr 16 2007 11:07 AM

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#1
BluePoet

Posted 16 April 2007 - 11:07 AM

Member

Member
47 posts

For no apparent reason, Windows Live Messenger will not start when I try to load it. Nothing happens. To run it, I have to go to MSN, download it, and hit the repair option. This worked fine a couple times.

However, I have now started getting random BSOD, telling me that there is a problem with a driver and that the value does not equal zero. After the memory dump and the restart, the computer starts normally. I am not on it right now, and don't know how to fix these problems, which may or may not be related.

Please help!

#2
mpfeif101

Posted 17 April 2007 - 08:37 AM

Member 1K

Retired Staff
1,411 posts

Hi there BluePoet,

Rather than downloading Windows Live Messenger and just trying a repair installation, have you tried actually uninstalling the problem via Uninstall a Program in the Control Panel and then installing the program again?

And can you post the exact error code that you are getting from the blue screen?

- Matt