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IM won't load, BSOD happens randomly

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  • PipPip
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For no apparent reason, Windows Live Messenger will not start when I try to load it. Nothing happens. To run it, I have to go to MSN, download it, and hit the repair option. This worked fine a couple times.

However, I have now started getting random BSOD, telling me that there is a problem with a driver and that the value does not equal zero. After the memory dump and the restart, the computer starts normally. I am not on it right now, and don't know how to fix these problems, which may or may not be related.

Please help!
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Hi there BluePoet,

Rather than downloading Windows Live Messenger and just trying a repair installation, have you tried actually uninstalling the problem via Uninstall a Program in the Control Panel and then installing the program again?

And can you post the exact error code that you are getting from the blue screen?

- Matt
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