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i need some help


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#1
-REiGN-

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this appered after 1 of 2 things, after i installed pc adrenaline or after i installed active x video something.
both of which are not on my pc anymore.....

biggest problem i have is it screws up my sound period. it plays but at a very crappy quality.....
and im a music producer so this really screws me up, and i'll be damned if i have to
re-install windows ad everything else i have installed.........
so if sum1 can gelp me wit this i would most appreciate it ^_^

i have hijack-this incase anyone needs the log description
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#2
Retired Tech

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Have you looked for the system checkpoint in system restore just before you installed those

What do you get if you click start, help and support
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#3
-REiGN-

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when i try to run the help and support i get:

Windows cannot open Help and Support because a system service is not running.
to fix this problem,start the service named "help and Support"


i'll try the system check point, how would i go about doing that?

Edited by -REiGN-, 17 April 2007 - 09:23 PM.

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#4
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Click start then run, type services.msc then press enter, look for help and support, double click it, set the start up type to automatic, click start the service, click OK then reboot to see if the flashing stops

If not,

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#5
-REiGN-

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thanks alot man helped a bunch pc works fine now ^_^
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#6
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Thank You for letting me know
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