[Technopuzzled II]

Hi. I'm new to this forum and relatively new to computing. I'm not sure if I'm posting to the right place but here goes. First off, I have Windows Xp Media Edition, HP Pavilion dual core computer. I'm trying to safely remove extraneous(it seems to me) junk from the computer. I don't know what HP customer enhancement-1.0.0.168 is. Can it be removed without messing up how things will work? Also, Zone Alarm keeps asking that myFTP.exe wants access to Internet and thatDIScover wants server rights. I have denied both up to this point. Please help a befuddled senior. Thank you.

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Which Model Pavillion?

[Retired Tech]

Which Model Pavillion?

[Technopuzzled II]

Keith it's HP Pavillion a1642x

[Retired Tech]

Hopefully the link is for online chat with their technician, and they should give you the best answer about the pre-installed software

http://ipgweb.cce.hp...t...ng=en&cc=us

Do you / any PC user upload anything to web pages

Does anyone use this site

http://www.discoverconsole.com/

[Technopuzzled II]

Keith, to this date I have never uploaded to any website. I' lack the confidence to attempt that yet. Thank you for the links to hp and discover console.

[Technopuzzled II]

Keith, Thanks for the info. I got part of my problem solved. DISCover is gone from my computer. I really don't bother with online game playing. I've heard it has a high security risk. I think HP support will be able to help me with the rest of this mess.

[Retired Tech]

FTP.exe is part of Windows, though I have never seen it kick in

Hope it goes well

Please post back if you need any help with it