MS Word Wont Open Existing Documents
Started by
wildcat114
, Apr 07 2005 08:39 AM
#1
Posted 07 April 2005 - 08:39 AM
#2
Posted 08 April 2005 - 05:07 AM
Open any office programme then help then detect and repair, you need a tick in restore shortcuts and the office CD
If no change, close all office programmes, click start then search then type normal.dot, you may need to include hidden files, rename any to normal.dot.old then Word will replace it
If no change, close all office programmes, click start then search then type normal.dot, you may need to include hidden files, rename any to normal.dot.old then Word will replace it
#3
Posted 08 April 2005 - 11:55 AM
still no change...i did the repair function on help and it went through the process and said that setup had been completed succesfully, but i still couldnt open the documents. so then i tried the search for normal.dot and changed the name but still no change. any suggestions?
#4
Posted 08 April 2005 - 12:22 PM
Microsoft say either: you have a virus, you have norton office plug in, NAV options misc, or the product is not activated
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