Can you suggest some easy to understand tips that I might pass on to her?
Oh, this is not a security matter that she is unable to see her Daddy's messages. She cannot access any of our emails to her and her little sister.
I have tried any of the assistance that I remember that you have given me in the past but we haven't gotten anywhere.
AND she is quite bright and understands any instructions.
Thank you for any assistance you can give us.