A good friend of mine recently bought a brand new Dell laptop with Windows Vista. He's reformatted it and installed XP instead as the software we use isn't compatible with Vista as yet.
Anyway, there are 6 USB ports, all of which are USB 2.0.
We're using the laptop for performing live music and use some software called Ableton Live 6, with external MIDI controllers. We used to use my own PC, which has 6 USB 1.1 ports and everything worked like a charm, but we got the laptop for portable ease.
Anyhoo, one of the MIDI controllers (M-audio Trigger Finger) keeps losing it's connectivity. According to the M-audio online support - the problem is this:
"9. Connect the Trigger Finger to an available USB port on your computer.
IMPORTANT: Connect the Trigger Finger directly to your computer! Do not use a USB hub - at least not during installation. There are two types of USB ports, USB 1.1 and USB 2.0 but they look exactly the same. The Trigger Finger is a USB 1.1 device and needs to be connected to a USB 1.1 compatible port. Most USB 2.0 ports can operate in USB 1.1 mode, but sometimes it is necessary to activate this functionality in your computer's BIOS. Besides that, you need to have Windows XP Service Pack 1 (or higher) installed to allow USB 2.0 ports to operate in USB 1.1 mode. If you run into any problems during the installation procedure, try a different USB port on your computer and/or check if the USB port you are connecting to is configured to be able to run in USB 1.1 mode. See your computer's mainboard's documentation for instructions on this."
So, any ideas how to make USB 2.0 ports operate as USB 1.0? Have looked in the BIOS screen but have found nothing. Really need you help guys! Have a gig tommorrow night. Would be much appreciated.