[82camaro]

I've done of the adware/virus scanning stuff.
The latest error message was DVE694.exe, with the usual do you want to submit to microsoft stuff.
Here is the log file:

Logfile of HijackThis v1.99.1
Scan saved at 11:15:53 AM, on 4/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\OfficeScan NT\ntrtscan.exe
C:\OfficeScan NT\OfcPfwSvc.exe
C:\WINDOWS\system32\r_server.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\OfficeScan NT\tmlisten.exe
C:\WINDOWS\TEMP\UQDDCA.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\OfficeScan NT\pccntmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\sluchsinger\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\OfficeScan NT\OfcPfwSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\OfficeScan NT\tmlisten.exe

Anything look out of place?
thanks

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After some research I found the exe files that keep recreating in the /windows/temp folder. They have a dog icon???
thanks,
Nate

[82camaro]

After some research I found the exe files that keep recreating in the /windows/temp folder. They have a dog icon???
thanks,
Nate

[djnik2]

djnik2: The dog Icon is from Trend Microscan products. The reason it is a different name constantly is to try and stop viruses attacking the program as it is never the same per reboot.

If you have xp sp2 there may be an issue if you have upgraded the versions from old ones. Try uninstalling trend then obtaining the latest full release from Trend and installing that and hopefully the errors will disappear.

Also please log issue with Trend as this is obviously a fault with their product