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help with receiving my email


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#1
madcamc4

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hello to everyone. this should be an easy one,huh? I haven't had a problem getting my email.
one night I tried to open up mail and it gave this:The connection to the server has failed. Account: 'PeoplePC Online', Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I need someone's help. thank you so much
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#2
bobmad

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What antivirus are you running? Made any changes lately? Please let us know what program you were using to check e-mail.

Many time this error is cused by you Anti-virus program. It sets itself up as a proxy server fopr your e-mail. When it is removed or changed many time this error occurs.

Please post answers I've asked for and someone will be able to easily help.
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#3
madcamc4

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the program is outlook express 6.0 and i did have mcaffrey virus protection but my subscription time ran out and it seems like since that my email has been acting up.
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#4
bobmad

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AVG and AVAST have good anti-virus programs that are free. I suggest changing to one of those.

Download the new program. Disconnect from internet. Completely remove your present antivirus. Then install the new one. Re-connect to internet and update it. Then of course scan your system.

Once that's done, we'll take a look at your e-mail problem. If we get it fixed and you switch anti-virus, we'd need to fix it again. It MAY get fixed with antivirus install.
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