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Can't delete.... anything


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#1
Crantel

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Hey,
About a few weeks ago my computer screwed up and I got it reforamted and fixed. Now after this has happend I cannot delete any files on my computer. It says that windows has had some error and my computer just restarts on its own. Any help?

Edited by Crantel, 09 April 2005 - 07:13 AM.

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#2
dflo404

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What are you trying to delete? Are they like simple files, programs, software...etc
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#3
dflo404

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You can most likely just delete from MS-DOS and it will be fine.
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#4
Crantel

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I'm not farmiliar with DOS at all... and I'm trying to delete anything... I can't delete any random file. I can't even delete desktop icons
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#5
dflo404

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Well, if you want to give it a shot, heres how you can delete from DOS

Go to RUN, and type cmd to bring up the command prompt.

Say you had a file in my documents called FILE.doc

Type in: DEL C:\"documents and settings"\yourname\"my documents"\FILE.doc

Basiclly your typing DEL to tell DOS you want to delete this spacific file. You are then typing in the exact location of the file, folder by folder.

Hit enter, and hopefully it shouldn't say anything, and hopefully you shouldn't get any of your error messages you've been getting. If it still goes wrong, the problem must be pretty deep inside the computer, and I wouldn't be too sure how to handle it from there.
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#6
gerryf

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crantel, it is a very bad idea to post your email address on a public forum

There are programs that scan the web for emails to build spam lists. You may want to edit that.

As for your problem....

start > run
eventvwr.msc
look through Apllications and System
Any Red Xs...what are they?
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#7
Crantel

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One red x was in application with the following: Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Another is Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

One in system looked like this The device, \Device\Harddisk0\D, has a bad block.

I'de like to point out that system was full of X's
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#8
gerryf

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Let's start with a checkdisk

(how many harddrives do you have)?

One in system looked like this The device, \Device\Harddisk0\D, has a bad block.

This is not good....probably not the whole issue, but let's start there.

Start > run, type
cmd
<enter>

At the ................../> prompt, type
chkdsk /f /r
computer will say it cannot access the drive while mounted, and perform on reboot.

Do so
Take a short jog, drive, walk,,,whatever,....will take a while

Again, just clearning up another problem that may be related first.

When you attempt to delete a file, what happens? What error message
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#9
Crantel

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Umm basically that Windows Explorer has encountered a problem and needs to close and that they are sorry for the inconvience... I'm going to try that whole restart thingy you told me to do
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#10
Crantel

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and after that my desktop crashes and I get one that says DrWatson Posstmortem Debugger has encountered a problem and needs to close
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#11
gerryf

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ahhh, there you go. the secret is revealed

You have a spyware issue.

Go to the malware forum, read the top, then post a hijackthis log

http://www.softpedia...ijackThis.shtml
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#12
Crantel

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I don't get how I can have spyware when the problem was there before I had even downloaded anything and it was right after a reformat.
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#13
Crantel

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Heres the log file from the ad ware remover thignie
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#14
gerryf

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You missed
a) posting the log
b) the part about posting it in the other forum
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#15
Crantel

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Logfile of HijackThis v1.99.1
Scan saved at 12:02:35 PM, on 4/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Norman\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1111099193754
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
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