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Internet Screws up every 8 hours


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#1
Wtoad

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Ok, 8 hours is just an estimate, but my internet just like becomes unconcious every 6-12 hours. Like I can be using it and go to load a page and it will just go to a page that says your internet can't connect. I try and repair connection and it doesnt work. The only thing that works is restarting the computer, however thats incredibly annoying. Nobody else in the house has this problem with the internet but me (we have wireless). If this helps... this is what appears at the bottom of the internet browser when the internet craps out.... Res://ieframe.dll/dnserror any ideas? The wierdest thing is that I went to this webpage http://arc.diis.net/...?story=budlight and left it open for like a week and not once did my internet shut off like that. Then just yesterday I exited out of it and not two hours later I'm restarting my computer. I downloaded the newest IE thinking that would fix it but it didnt... any help? Thanks...
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#2
beethoven

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I came back to this forum today looking for an answer to nearly the same problem. I personally use the Maxthon browser usually, but the internet will periodically freeze up for me too. The odd thing is that the streaming radio into WMP and things like Messenger and Google Talk still work, but both Maxthon and IE just won't load any pages. And the sentence "Nobody else in the house has this problem with the internet but me (we have wireless). " fits me as well. I don't think it's spyware or a virus but I'm not sure. I hope somebody can solve this.....
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#3
Wtoad

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Well, I think I fixed it? My internets been on for almost 15 hours and hasnt crapped out on me yet! I just went to this website http://windowsxp.mvps.org/winsock.htm and clicked on a tools that fix XP internet connectivity... Turns out my winsock was screwed up, whatever that is! I hope it works for you too, and continues to work for me!
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#4
beethoven

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That didn't do the trick. I installed it and run it when the connection goes down (it went down TWICE last night) but the only way to get it back is still to restart the computer. The symptoms seem the same....ie I'm connected but packets aren't flowing, but I still have enough of a connection to run Messenger, etc. HELP
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#5
bobmad

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when your connection is "down" can you ping?

start run "cmd" enter (brings up command window).

Type " ping 216.106.112.135 "
You are connected to the internet if you get something like this:

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 30ms, Average = 28ms


if you get that, try this " ping yahoo.com "
you could get something like this if your internet connection is working...

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 30ms, Average = 28ms


but I'm guessing you'll get

Ping request could not find host yahoo.com. Please check the name and try again.


Which means it is a DNS issue. If you get this type " ipconfig /release "

then type " ipconfig /renew "

please let us know if any of this is correct (and let us know what you get when you try these commands.
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#6
Wtoad

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Well beetoven you were right, my luck didn't last. I will try what you are telling me Bobmad, as soon as my internet goes out again. Thanks
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#7
beethoven

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when your connection is "down" can you ping?

start run "cmd" enter (brings up command window).

Type " ping 216.106.112.135 "
You are connected to the internet if you get something like this:

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 30ms, Average = 28ms


if you get that, try this " ping yahoo.com "
you could get something like this if your internet connection is working...

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 30ms, Average = 28ms


but I'm guessing you'll get

Ping request could not find host yahoo.com. Please check the name and try again.


Which means it is a DNS issue. If you get this type " ipconfig /release "

then type " ipconfig /renew "

please let us know if any of this is correct (and let us know what you get when you try these commands.



This keeps getting weirder. Wtoad: It did sound like a good program but it just isn't working for me and it's interesting that it's not for you either. I certainly don't want to have to restart every time anyway.

Everyone else:
First, the problem is getting more frequent. Today I had a connection for less than an hour. How much I don't know because I was doing other things and the wireless connection comes up automatically. There is still some connection since I can still reach messenger etc, so I would "guess" that the ping will work, but I haven't had a chance to try it yet. Also since it didn't work tonight I had the hunch that I should try another user account. I have tried two and they are both working. I don't know if this is coincidental or not that they work and mine doesn't. I'm going to log back into mine now.....glad you're helping!

Update: Logged back in and the connection is up for the time being. I pinged 216.109.112.135 twice. The first time it said "Request timed out"(but I think I made a typo in the IP address). When I said to ping yahoo.com it worked an d I got about what you suggested except the time was 90-120 ms and ttl was 94 I think. That was with a working connection. I'll update after it goes "down" next.

Edited by beethoven, 02 May 2007 - 01:00 AM.

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#8
Wtoad

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when your connection is "down" can you ping?

start run "cmd" enter (brings up command window).

Type " ping 216.106.112.135 "
You are connected to the internet if you get something like this:

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 30ms, Average = 28ms


if you get that, try this " ping yahoo.com "
you could get something like this if your internet connection is working...

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=28ms TTL=51
Reply from 216.109.112.135: bytes=32 time=29ms TTL=52
Reply from 216.109.112.135: bytes=32 time=30ms TTL=52
Reply from 216.109.112.135: bytes=32 time=28ms TTL=51

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 30ms, Average = 28ms


but I'm guessing you'll get

Ping request could not find host yahoo.com. Please check the name and try again.


Which means it is a DNS issue. If you get this type " ipconfig /release "

then type " ipconfig /renew "

please let us know if any of this is correct (and let us know what you get when you try these commands.


All right, I typed ping 216.106.112.135 and it came up as not recognized as an internal or external command. So i ipconfig/released it came up with a bunch of 0s for my ip adress and subnet mask. So i renewed it and has my ip address subnet mask and default gateway all filled with numbers. Oh and when i type ping yahoo.com it says its not a valid application in win32. Does this help any?? This may mean nothing, but when I try and trouble shoot my msn messenger it says im having a problem with my keyports… and also I knew my internet was going out because I was on the internet and pictures started showing up as the boxes with red X's through them instead of pictuers... hope this all helps! Thanks!
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#9
bobmad

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Wtoad did you do start run cmd and get a black box before you typed the ping command? If so and it told you not recognized as an internal or external command, that sounds like a VERY odd windows error. Ping has been a part of Microsoft OS's from EARLY ms dos.

Just incase it is a windows error with the connectivity part of XP go to start run then do sfc /scannow (you'll need an XP CD) and let it run. This will restore windows files to "correct" state. If that was your issue it could fix all of your connectivity problem.

beethoven if you ping yahoo.com and you do not get a number (IP) address it means you are not getting DNS, in other words:
1) you cannot get out of your machine to router
XOR 2) you cannot get out of your router to ISP's router
XOR 3) ISP's DNS server is down

if you do get a numbered IP address it means:
1) you have the address cached on your computer
or 2) you have the address cached in your router
or 3) everything is working fine

if you get no reply it indicates you lost a Packet (one attempt) when you tried to contact them. Ping generally tries 4 times. If all 4 come back no reply it means
1) they have their machine set to ignore ping attempts (many do this, that's why I specified yahoo...they allow pings)
2) your connection is down
3) their connection is down (that's why I specified yahoo...they are RARELY down)

if your issue is XP related the best 2 (non-destructive) ways to fix it are:
1) sfc /scannow (need XP CD)
2) re-install tcp/ip (need XP CD)
I'd use sfc.

let me know....please
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#10
beethoven

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I haven't responded because I haven't had the problem again. Rest assured that I am NOT going to just forget and let this topic die because this is a bad problem. It just hasn't happened to me since my last post.

EDIT: Whoa! What happened? Somebody else responded with the same problem and now seems to have vanished. I also responded and my post is gone. Can somebody tell me what happened?!?

Edited by beethoven, 07 May 2007 - 04:56 PM.

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#11
susu7

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Look at internet disconnect after installing verizon. today 12:48
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#12
beethoven

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I just saw here that a wireless phone or microwave (I have a wireless phone base about 5 feet away from my computer with Linksys wireless card) could mess up connections. Is this possible? If so, would it keep the connection down until the next restart? And how's it going for you wtoad?

EDIT: May 13. 6 days later. Still nothing. The problem seems to have gone away but I have no clue why. The only thing I can think of is that there was spyware. I did run a spyware check in the last week or two and it did remove some stuff but I wouldn't have thought that would be the problem. I'll let you guys know if it ever happens again I guess!

Edited by beethoven, 13 May 2007 - 04:18 PM.

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#13
beethoven

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It just happened to me again. I came back from standby and the connection was gone. The little icon in the tray did pop up and say that I was connected, but the web browsers (Maxthon, IE, and Firefox) didn't work. Google Talk was able to log in and retrieve message titles, but I can't get into Gmail or any web page. So then I followed your pinging directions and they worked just fine. It was able to ping several pages, including the 216.109.112.135 address you gave and yahoo.com. The time numbers were all between about 80 and 120, and TTL always equaled 54. So I have a connection. It's just that I can't pull up any pages except for the homepage (and I assume that's because it's offline synchronized or something). So I guess my problem isn't fixed.
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#14
jc_bigboy

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Hi, I was reading this topic because im having a similar problem. I went to run and entered cmd. When I went to ping 216.106.112.135 it read request timed out then it said:

Ping statistics for 216.106.112.135:

Packets: Sent = 4, received = 0, Lost = 4 ( 100% lost)

What do i need to do to correct this problem??
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#15
Tyger

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Many service providers change your IP on a regular basis, this prevents possible hackers from knowing the address of your computer and also prevents your using the computer as a web server. This may be what is happening here. Have you checked to see if your IP has changed after such an event?
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