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no server found-virus infection?


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#1
jozo

jozo

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hi,


i usually conect to internet with adsl connection,running on my PC winXP pro
but, problem is:i connect to my ISP with no problem, but canīt see any web page...getting error message:server not found
using IE and firefox, same results
same is with my e-mail accounts..canīt reach servers...using Outlook
i also have tried with dial-up connection...same thing :whistling:

running AVG,SPYBOT etc..
Please help me...thks :blink:

here is HJT log

Logfile of HijackThis v1.99.1
Scan saved at 11:39:41 PM, on 4/25/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk HF\Matrox.PowerDesk.PDeskNet.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
c:\program files\matrox graphics inc\powerdesk hf\Matrox.PowerDesk.Communications.exe
C:\Documents and Settings\Hrvoje Jozanovic\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Matrox PowerDesk 8] "C:\Program Files\Matrox Graphics Inc\PowerDesk HF\matrox.powerdesk.exe" /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/229?5c914649228a4f97ac40cd4c98a46da0
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/230?5c914649228a4f97ac40cd4c98a46da0
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\tmwsock.dll' missing
O15 - Trusted Zone: *.oanda.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1171477016590
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


in attached is AVG report...i hope it helps

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#2
megabite

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Welcome,

I am currently working on your log under expert supervision and be back ASAP.


Bonk
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#3
jozo

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Hi Bonk,
thanks for helping me,if you need more info about this problem please let me know
p.s. connected now via my pda(will be online next 2h)
thks
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#4
megabite

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We can definitely help you, but first you need to help us.


The first step in this process is to apply Service Pack 1a for Windows XP.
Without this update, you're wide open to re-infection, and we're both just wasting our time.


Some info:
Windows XP Service Pack 1a (SP1a) provides the latest security and reliability updates to the Windows XP family of operating systems, and includes Internet Explorer 6 SP1. Windows XP SP1a is designed to ensure Windows XP platform compatibility with newly released software and hardware, and includes updates that resolve issues discovered by customers or by Microsoft's internal testing team.



Now to get you so you can get to that update
  • Please download LSPFix from here.
  • Run the LSPFix.exe that you have just finished downloading.
  • Check the I know what I'm doing box.
  • Move nothing just click Finish.
  • Restart Your PC
Click here for: Service Pack 1a


Apply the update, reboot, and post a fresh Hijack This log.
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#5
jozo

jozo

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hi,

Solved problem with LSPFix .thks :whistling:
didnīt installed SP1a.....difference is just in java virtual machine, or is not just in that?


here is HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:34:20 PM, on 4/30/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk HF\Matrox.PowerDesk.PDeskNet.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\matrox graphics inc\powerdesk hf\Matrox.PowerDesk.Communications.exe
C:\Program Files\T-Com MAXadsl CD-ROM\T-Com Siemens ADSL A-100 Modem\Adsl\dslstat.exe
C:\Program Files\T-Com MAXadsl CD-ROM\T-Com Siemens ADSL A-100 Modem\Adsl\dslagent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Hrvoje Jozanovic\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Matrox PowerDesk 8] "C:\Program Files\Matrox Graphics Inc\PowerDesk HF\matrox.powerdesk.exe" /silent
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\T-Com MAXadsl CD-ROM\T-Com Siemens ADSL A-100 Modem\Adsl\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\T-Com MAXadsl CD-ROM\T-Com Siemens ADSL A-100 Modem\Adsl\dslagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/229?5c914649228a4f97ac40cd4c98a46da0
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/230?5c914649228a4f97ac40cd4c98a46da0
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O15 - Trusted Zone: *.oanda.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1171477016590
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4DCEE384-1F87-4C36-ADE1-EF38D4A16704}: NameServer = 195.29.150.3 195.29.150.4
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#6
megabite

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Glad the LSPFix got you Online, but you will be open to threats without SP1a....there are many bug fixes and security fixes that come with Service Pack 1a. I strongly suggest you install it.

For Service Pack 1a click here
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