The original problem, computer crashing during dvd shrink operation and movie maker crashing after loading saved program, was still there after the store did the work on the RAM. However, I did get to use shrink once before it crashed the computer, but I couldn't use movie maker without it shutting down. Have been through [bleep] and sleepless nights trying to locate the problem, so finally uninstalled movie maker and shrink and reinstalled older versions of both: same results with crashes but at least this time movie maker gave me an error message, as follows:
Movie Maker error signature
Event Type: BEX
Edited by dancingdolphin, 26 April 2007 - 11:01 PM.