Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Printer problem


  • Please log in to reply

#1
THFC

THFC

    Member

  • Member
  • PipPip
  • 69 posts
The printer is a Lexmark X1150 all in one, and it recently stopped functioning properly.

The strange thing is that when I print a test page via the toubleshooter it will do so and it prints fine.

The problem is when I print from Word for example, the paper will feed through and the printer sounds as though it is actually printing, but the paper will come out with nothing on it! I have tried uninstalling and reinstalling the program driving it but the problem still exists, just to confirm, all ink is full!

Any help greatly appreciated,
THFC
  • 0

Advertisements


#2
GodSpeed005

GodSpeed005

    Member

  • Member
  • PipPip
  • 83 posts
Does this problem occur when printing from different programs other than Word? (Notepad, Excel, Adobe, etc.) ?
  • 0

#3
THFC

THFC

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
Thanks for your reply, the problem DOES occur in those programs
  • 0

#4
GodSpeed005

GodSpeed005

    Member

  • Member
  • PipPip
  • 83 posts
What operating system is being run on the machine you have this printer hooked up to?
  • 0

#5
THFC

THFC

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
System is Windows XP
  • 0

#6
THFC

THFC

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
Any ideas on this?
  • 0

#7
Troy

Troy

    Tech Staff

  • Technician
  • 8,839 posts
Are you able to use another printer on your system? Are you able to test the Lexmark on someone else's computer?
  • 0

#8
THFC

THFC

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
Yes they both work
  • 0

#9
GodSpeed005

GodSpeed005

    Member

  • Member
  • PipPip
  • 83 posts
I'm not sure if you have a driver disc your using or your downloading newest drivers from lexmark's site. Either way, here is a site you can download the most recent drivers for your Lexmark model: http://www.downloadd...rivers/386.html

I have had this problem once in the past (not with a lexmark though) and it was just a driver issue.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP