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Ad-aware system restart[RESOLVED]


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#1
adgolds

adgolds

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Hi - thanks to anyone who replies.

I have some popup issues, so I'm following the Malware removal instructions, and I start with Ad-aware, but every time I run it, I get the following delightful message:

Posted Image

Followed, of course, by a system reboot. What should I do?

Thanks
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#2
Guest_thatman_*

Guest_thatman_*
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Hi adgolds

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Download the CCleaner unzip the file to install.
Open the ccleaner.
Place a check by everything in the Applications tab.
Place a check by Internet Explorer, Windows explorer, and System in the Windows tab.
Now click on Run Cleaner

Reboot your system.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:
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#3
Guest_thatman_*

Guest_thatman_*
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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