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#1
sabsar2003

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can log in to Yahoo but when i click on Mail, i get a 'blank" screen and at the bottom it says "done" (loading). What can I do???????????
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#2
dflo404

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Do you click the Mail tab, or the "check mail" button?
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#3
sabsar2003

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I've tried both . . . neither are working for me
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#4
dflo404

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My first reaction would be to restart the computer.

Is this your first account with Yahoo Mail? Or has this just started.
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#5
sabsar2003

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it JUST started this evening....it worked fine earlier (this afternoon)...I'm going to try restarting puter like you suggested.
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#6
sabsar2003

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:tazz: Didn't work ;) I'll check back in the morning if you have any more suggestions. Thanks, Danny.
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#7
dflo404

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I'm still here dont worry :tazz:

So restarting the computer doesn't work, and it just started this evening...

Is it only when you check mail, or does this happen no matter what you try?
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#8
marinegeek59

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hey sab, hows it bro, i have had the same prob r u using firefox, is so i think yahoo mail login now needs activeX(firefox does not use active x)if you do any on line banking you will mostly have the same issues, i now cannt log into 4 of my credit card websites because they now only support ie6 or a new verion of netscape uuuggghhh hope this info helps cheers dude :tazz:
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#9
sabsar2003

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I'm at work...I was able to access my (Yahoo) email here so it has to be something with my home computer... I suppose the good thing is . . . it's Friday so I'll more time to mess with it. I wonder if I go to "preferences" and/or "options" if there's something there I could try? Still appreciate all the help!! Thanks! susie :tazz:
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#10
marinegeek59

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hey sab hows it,what web browser are you running, if its firefox there is no activeX if its a trident based web browser(ie,maxthon etc) go to internet options, you will have to check if activeX is enabled also check active scripting if you are using firefox with adblock make sure that yahoomaillogin is not in your adblock list r u having any other browser probs cheers later
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#11
zbd

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I have same problem not getting yahoo mail from firefox browser starting today only. How can I fix this problem? It just started today. Thanks.
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#12
marinegeek59

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hey z, im at a loose what 2 do,most peple ive talked to said you need activeX.now to access yahoo mail,try im down loading opera web browser because you can browse with or without activeX,its just microsoft flexing there power against the small people,keep fighting the good fight :tazz:
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#13
sabsar2003

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Yeaaaaaaaaaaaaaaa! Thanks to you for your help! I downloaded Mozilla Firefox and everything seems back to normal...or...at least it's working!!!! and "Z" hopefully this will help you too. thanks, susie

Edited by sabsar2003, 10 April 2005 - 12:33 PM.

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#14
maymayrays

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Sooo... I'm using Firefox, too, but still get the same Yahoo Mail blank inbox page with the uber-irritating "done" at the bottom of the window. Email works just fine from school, just not from my home computer. And the same blankness happens in Outlook and IE, too! It took all of my brain power to get Firefox to work around my lousy Norton Firewall... but I got that all figured out. Brain=sore. Before I got Firefox to function, though, Yahoo mail worked in IE. I can access my Yahoo inbox if I go through a webpage's "email us"-type link, but I can't reply to the messages - just gives me a compose window with no composition part. What do you all suppose is happening here? It hurts to think anymore.
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#15
sabsar2003

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I understand your frustration...believe me :tazz: ... Since Firefox didn't work for you, I copied a reply from Yahoo when I wrote their "customer care." Maybe this will help.....hopefully!! Good luck..... from susie

From the description you have provided to us, it appears you need to
delete your browser's cache. The "cache" is the memory your browser
uses to store images of the web pages that you have visited. Storing
those images lets your browser load those same pages more quickly the
next time you visit them.

When you need to clear your cache, follow the instructions below for
your browser and version.

* Internet Explorer 6.x for Windows:

1. Choose "Internet Options..." from IE's Tools menu.
2. Click the "Delete Cookies" button, and choose "OK" when prompted.
3. Click the "Delete Files" button, and select to "Delete all offline
content".
4. Click "OK" when prompted.
5. In the bottom right-hand corner of the Internet Options page,
click the "Clear History" button, and choose "OK" when prompted.
6. Click the OK button at the bottom of the Internet Options window.
7. Close and re-start your browser.


* Internet Explorer for Mac:
1. Select "Preferences" from the "Edit" menu.
2. On the Preferences panel, select the "Advanced" category.
3. Click on the "Empty Now" button.


* Netscape 7.x for Windows or Mac:
1. From the Edit menu, choose "Preferences...".
2. Click the plus sign (+) to the left of "Advanced" on the left
side, and then choose "Cache" from the drop-down list.
3. Click the "Clear Memory Cache" button, then click "OK".
4. Click the "Clear Disk Cache" button, then click "OK".
5. Click the "OK" button at the bottom of the Preferences window,
then close and re-start your browser.


Netscape 6.x for Windows or Mac
1. Choose "Internet Options..." from IE's Tools menu.
2. Click the "Delete Cookies" button, and choose "OK" when prompted.
3. Click the "Delete Files" button, and select to "Delete all offline
content".
4. Click "OK" when prompted.
5. In the bottom right-hand corner of the Internet Options page,
click the "Clear History" button, and choose "OK" when prompted.
6. Click the OK button at the bottom of the Internet Options window.
7. Close and re-start your browser.


* Netscape 4.x for Windows or Mac:
1. From the Edit menu, choose "Preferences...".
2. Click the plus sign (+) to the left of "Advanced" on the left
side, and then choose "Cache" from the drop-down list.
3. Click the "Clear Memory Cache" button, then click "OK".
4. Click the "Clear Disk Cache" button, then click "OK".
5. Click the "OK" button at the bottom of the Preferences window,
then close and re-start your browser.


* Other Browsers:
If you are running a browser other than those listed above and would
like more information on how to clear your browser's cache, please refer
to your browser's help file.

If you are running an older version of the browsers listed above, we
highly recommend upgrading your browser to the newest version available.
;)
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