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Windows not starting


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#1
BILLY2k7

BILLY2k7

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Hi can someone please help me, my uncles PC is not starting properly when I boot the PC, it load normally then it comes to the screen where is say your PC was not restarted properly or power failure etc..

then there is options saying that, start windows normally, safe mode networking, last know configuration etc.
and when I select any of then the windows XP logo screen loads then it comes to a blue screen for a half a second then reboots.
Can someone please help me, I would have thought repair windows or something but how to repair?
Thankyou for your help
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#2
Retired Tech

Retired Tech

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Try this

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP


Have you got an XP CD
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