[csdippel]

My computer is growing slower and slower everyday it seems.... something is heading down the wrong track.

where do I start?

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Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

If there is no change

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[Retired Tech]

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

If there is no change

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[csdippel]

there were 115 files in the prefetch directory.


I got to the step where I had installed the tuneup program and when I try to run the program it gives me the following error:


"Integrator.exe - Application Error

The application failed to initialize properly (0x80000005). Click on OK to terminate the application."

[Retired Tech]

Click start then run, type sfc /scannow then press enter, reboot when the scan has run

If tune up won't run, start the malware part

[csdippel]

ok I did that and now I'm receiving this error message:

"Error
The installation of this TuneUp product is damaged. Please reinstall the TuneUp product to correct this problem."



I reinstalled the program and rebooted and recieved this message again.
Could you either reccomend a staff member or move this thread to the HJthis forum?





Also I have recieved this error on other programs. I don't remember which programs probably trial software.

Edited by csdippel, 29 April 2007 - 10:23 PM.

[cmpm]

is it an older computer or newer?

the reason i ask is because i work with a lot of older ones...

if you have .net framework installed, that will slow down these old computers
some programs need .net but most don't

if you uninstall it, you can always reinstall it using microsoft update

[cmpm]

Another thing that made my computer act like that was-
Printing to a network or local printer and nothing happens.
The only way I found to stop it was to kill the spooling process in msconfig.
So I killed it there. rebooted, and the darn spooling thing was still in msconfig.
Maybe i didn't wait long enough for it to time out, but I reformated and reloaded winxp.
It got to be aggrevating.
So your symptoms sound much like I've had in the past.
Even the TuneUp 2007 thing.

[cmpm]

Sorry I meant TaskManager not msconfig.
If you right click thae toolbar click taskmanger.
Or Control-Alt- Delete will bring up the task manger.

Click on the 'processes tab-cick cpu twice.
And that will show what's using up your cpu.
Click 'view' in the menu to slow down it's refresh rate so you can catch that little buggar.
Do not kill System Idle Process.
But other things that you know shouldn't be running kill them.

It may take reinsalling the program that it relates to.

Signed-
Novice, with only hands on experience.
Do so at your own risk.
Then kill the process and uninstall the program.

For instance that Integrator thing-I'd kill it.

Or you can reboot and run -

http://www.microsoft...ssExplorer.mspx

See what program it is associated with.

Reboot and see if that process is still there and taking up way too much cpu time.