i am working on a friend laptop computer i can not give you to many spects because i can't get into the windows to find out what the computer spects are but this i do know:
it is a hp pavillon ze2000
running window xp home
ok this is the message i am getting when i turn the computer on:
windows could not start because the following file is missing or corrupt:
<Windows root>\system32\ntoskrnl.exe.
Please re-install a copy of the above file.
i have put the application and driver recovery dvd and it does no good. i have totally forgotten how to start up in safe mode so i am like omg what do i do now. i will have to wait for her to come home from work to get the reformat cd from her if i need it. but i really don't know what to do now. can someone please help me here my friend will go nuts without her computer. plus i am trying to save her money by trying to fix it myself. she has 3 kids and i supect it was the 3year old that did this to her computer he wont keep his hands off and she wont turn it off eather.
thanks for reading and or answering my post