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Sound and video skips


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#1
sue318

sue318

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This is not an infection issue (I don't think). But I ran a Hijack This log and all the tests prescribed in "You must read this before you post a Hijack this log", though, not knowing what else to do.

My operating system (?) is Windows XP.

The sound on SOME sound and video programs skips, slurs, speeds up: on Windows Media Player You Tube, and nearly all other online players for instance, but not on Real Player. (forgive the terminology; I am computer language-challenged).

I've read that Windows Updates may screw things up (both updates have been installed). I reinstalled the sound card software (SoundBlaster Live), but nothing changed.

The computer runs slowly, but I think it's because there's not much memory left. I have a lot of genealogy and music files saved.

I hope you can help on the sound problem. Thanks a lot!


AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:44:39 PM 5/5/2007

+ Scan result:



C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Bluestreak : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Revsci : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Xxxcounter : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Robert\Cookies\[email protected][2].txt -> TrackingCookie.Zedo : Cleaned.


::Report end
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/29/2007 at 10:36 PM

Application Version : 3.7.1018

Core Rules Database Version : 3219
Trace Rules Database Version: 1229

Scan type : Quick Scan
Total Scan Time : 00:00:33

Memory items scanned : 8
Memory threats detected : 0
Registry items scanned : 0
Registry threats detected : 0
File items scanned : 0
File threats detected : 0


[Panda Active Scan 5/6/07]
Incident Status Location

Spyware:spyware/whazit Not disinfected c:\windows\system32\fiz1
Adware:adware/powerstrip Not disinfected c:\windows\PreProcess.data
Adware:adware/sidesearch

Logfile of HijackThis v1.99.1
Scan saved at 9:46:10 PM, on 5/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HJT\Copy of HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - $ - (no file)
O2 - BHO: (no name) - rsion - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) - ? - (no file)
O2 - BHO: (no name) -  - (no file)
O2 - BHO: (no name) - # - (no file)
O2 - BHO: (no name) - # - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct0_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot2_x.cab
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et0_x.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {69DEAF94-AF66-11D3-BEC0-00105AA9B6AE} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1168728020515
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.gale....ll/MFImgVwr.cab
O16 - DPF: {80B38492-FB56-4B0E-ABDD-8B14EB05F9A7} - http://www.directxtr.../mstts_mary.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfami...oads/MrSIDI.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {C9BEF1E9-21F6-486F-80A2-32D61DE86E5E} - http://www.directxtr...oad/ms_sapi.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.game...aploader_v6.cab
O16 - DPF: {E4DFABBD-F5F6-11D3-8421-0080C6F79C42} (SpeechControl Class) - http://www.directxtr...peechplugin.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.s.../ActiveData.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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