Posted 19 April 2005 - 07:29 AM
I've run into this problem with a friend's computer.
Comp specs: Dell Diminesion 2400 Series w/ SP 1
Background: I was told the comp was running slow, so I provided Ace Utilities, and AVG Free to assist with clean up and once my friend ran that, zapped the viruses/spyware I assume she found, upon rebooting this login issue appeared.
And here's what I've tried thus far:
Standard Boot: Windows appears to boot as normal, display multiuser login screen w/ 3 main accounts and no admin account. Selecting any account results in "Loading Personal " stuff, half a second of blank background and then "Saving settings" and getting kicked to the login screen once again.
Safe Mode: Successfully booted to safe mode only to get the same brief appearance of login, flash of background and then "Saving Settings" and logging out. This happened with the Admin and all the other accounts. Fun thing that appears to be Dell specific, Safe Boot with Command Prompt wasn't an option. Lovely.
Boot from last good settings: Same- login, background, logout.
Alternate Safe Modes: (Networking support and something else that wasn't Command prompt) Same
Boot from Dell's provided XP Disc: I switched up the device boot order and went through the Boot from CD. Dell disc was a little different than I've run into in the past, but I tried a repair prev install option and got kicked to a DOS prompt in the WINDOWS dir, which was great because I can atleast see the files sitting there. But I got no idea if there was anything out of the ordinary, other than the hiberfil.sys was strangely out of alignment, like to the right of the screen, and I apparently didn't have permission to access directories other than the Windows dir; which was in itself odd.
I've held off on running "rstrui.exe" from the commandline, but that'll be what I try next unless anyone has any ideas. I'm also thinking of booting from a standard XP cd, but I don't want to have to overwrite the installation if at all possible. What's the deal with Dells anyway, can I pull the HD out, burn it and start fresh? I vaguely recall something about Dells not being very cross compatable.
So, yeah, any ideas?