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Extremely slow PC


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#1
cubbie1

cubbie1

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My daughters laptop has become very slow whether its internet or non internet. It is well protected from spyware etc. Can you take a look at the log please and see if you see anything. Thanks
Logfile of HijackThis v1.99.1
Scan saved at 4:57:02 PM, on 5/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\LOGI_MWX.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinPatrol] C:\WINDOWS\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1134583929012
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\WINDOWS\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#2
coachwife6

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Hi cubbie. Welcome back. Long time, no see.

I don't see anything wrong with your daughter's laptop. Does she have a lot of music, photos, etc.?

You do have a lot of protective items on there: spyware guard, zone alarm, win patrol, etc. Did it start getting slower when you added something? Do you have the XP firewall turned on in addition to zone alarm?
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#3
cubbie1

cubbie1

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Hello again!. No photos but does use I-tunes. No windows firewall enabled. Not able to pinpoint just when it began to get slow. Very annoying though, just to go into the control panel to check the Firewall protection takes over 30 seconds. She did use SIMS games which had some unbelievable large files and really made it slow. I took SIMS off and ran a defrag. Is there anything I have on there that I can try turning off or deleting to see if it makes a difference? Thanks
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#4
coachwife6

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I would try disabling a few items a little at a time to see if it makes a difference.

Try disabling:

zone alarm
Spyware guard
winpatrol
Microsoft antispyware

See if that helps.

Also, just to make sure there is nothing lurking in the background, please do two things for me:

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
Please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As", in FF it's "Save Link As") to download Silent Runners.
  • Save it to the desktop.
  • Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
  • You will receive a prompt:
    • Do you want to skip supplementary searches?
      click NO
  • If you receive an error just click OK and double-click it to run it again - sometimes it won't run as it's supposed to the first time but will in subsequent runs.
  • You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
  • Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
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#5
cubbie1

cubbie1

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I would hate to disable firewalls etc. Let me try and do the Pandascan. Will post shortly.
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#6
cubbie1

cubbie1

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panda shows a couple cookies. no big deal. i deleted all cookies. scan seems to freeze at end so i abort it.


Incident Status Location

Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Christine Iwinski\Cookies\christine [email protected][1].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Christine Iwinski\Cookies\christine [email protected][3].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Christine Iwinski\Cookies\christine [email protected][1].txt

Silent Runner results

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"LDM" = "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe" [null data]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"swg" = "C:\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" ["Google Inc."]
"AIM" = "C:\PROGRA~1\AIM\aim.exe -cnetwait.odl" ["America Online, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"AGRSMMSG" = "AGRSMMSG.exe" ["Agere Systems"]
"TPHOTKEY" = "C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe" [null data]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"TP4EX" = "tp4ex.exe" ["Lenovo Group Limited"]
"BMMGAG" = "RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor" [MS]
"BMMLREF" = "C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE" [null data]
"BMMMONWND" = "rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor" [MS]
"BLOG" = "rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog" [MS]
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"TPKMAPHELPER" = "C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper" ["Lenovo"]
"PRONoMgr.exe" = "C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" ["Intel® Corporation"]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"zBrowser Launcher" = "C:\Program Files\Logitech\iTouch\iTouch.exe" ["Logitech Inc."]
"Logitech Utility" = "LOGI_MWX.EXE" ["Logitech Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"WinPatrol" = "C:\WINDOWS\Program Files\BillP Studios\WinPatrol\winpatrol.exe" ["BillP Studios"]
"ZoneAlarm Client" = ""C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"" ["Zone Labs, LLC"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = ""C:\WINDOWS\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4EFB-9B51-7695ECA05670}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Toolbar Helper"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll" ["Yahoo! Inc."]
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SpywareGuardDLBLOCK.CBrowserHelper"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\ssv.dll" ["Sun Microsystems, Inc."]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{81559C35-8464-49F7-BB0E-07A383BEF910}" = (no title provided)
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\WINDOWS\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{D9872D13-7651-4471-9EEE-F0A00218BEBB}" = "Multiscan"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{81559C35-8464-49F7-BB0E-07A383BEF910}" = (no title provided)
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
<<!>> "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {HKLM...CLSID} = "Microsoft.AntiSpyware.ShellExecuteHook.1"
\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
<<!>> "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}" = (no title provided)
-> {HKLM...CLSID} = "SABShellExecuteHook Class"
\InProcServer32\(Default) = "C:\WINDOWS\Program Files\SUPERAntiSpyware\SASSEH.DLL" ["SuperAdBlocker.com"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> !SASWinLogon\DLLName = "C:\WINDOWS\Program Files\SUPERAntiSpyware\SASWINLO.dll" ["SUPERAntiSpyware.com"]
<<!>> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
<<!>> tpfnf2\DLLName = "notifyf2.dll" [null data]
<<!>> tphotkey\DLLName = "tphklock.dll" [null data]

HKLM\Software\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ZLAVShExt\(Default) = "{D9872D13-7651-4471-9EEE-F0A00218BEBB}"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ZLAVShExt\(Default) = "{D9872D13-7651-4471-9EEE-F0A00218BEBB}"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Christine Iwinski\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssmarque.scr" [MS]


Startup items in "Christine Iwinski" & "All Users" startup folders:
-------------------------------------------------------------------

C:\Documents and Settings\Christine Iwinski\Start Menu\Programs\Startup
"SpywareGuard" -> shortcut to: "C:\Program Files\SpywareGuard\sgmain.exe" [null data]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Logitech Desktop Messenger" -> shortcut to: "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe /start" ["Logitech"]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -Task" [file not found]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 14
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll" ["Yahoo! Inc."]
"{DE9C389F-3316-41A7-809B-AA305ED9D922}"
-> {HKLM...CLSID} = "AOL Toolbar"
\InProcServer32\(Default) = "C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll" ["America Online, Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar3.dll" ["Google Inc."]
"{DE9C389F-3316-41A7-809B-AA305ED9D922}" = "AOL Toolbar"
-> {HKLM...CLSID} = "AOL Toolbar"
\InProcServer32\(Default) = "C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll" ["America Online, Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll" ["Yahoo! Inc."]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.5.0_09"
\InProcServer32\(Default) = "C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_09"
\InProcServer32\(Default) = "C:\WINDOWS\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll" ["Sun Microsystems, Inc."]

{3369AF0D-62E9-4BDA-8103-B4C75499B578}\
"ButtonText" = "AOL Toolbar"
"CLSIDExtension" = "{DE9C389F-3316-41A7-809B-AA305ED9D922}"
-> {HKLM...CLSID} = "AOL Toolbar"
\InProcServer32\(Default) = "C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll" ["America Online, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\PROGRA~1\AIM\aim.exe" ["America Online, Inc."]


Miscellaneous IE Hijack Points
------------------------------

HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\
<<H>> "{EA756889-2338-43DB-8F07-D1CA6FB9C90D}" = "AOL Search"
-> {HKLM...CLSID} = "AOLTBSearch Class"
\InProcServer32\(Default) = "C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll" ["America Online, Inc."]
<<H>> "{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "*i" (unwritable string)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll" ["Yahoo! Inc."]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
IBM KCU Service, TpKmpSVC, "C:\WINDOWS\system32\TpKmpSVC.exe" [null data]
iPod Service, iPod Service, ""C:\WINDOWS\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
ThinkPad PM Service, IBMPMSVC, "C:\WINDOWS\system32\ibmpmsvc.exe" ["Lenovo."]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
LIDIL Language Monitor\Driver = "hpzll3xu.dll" ["Hewlett-Packard Company"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]


----------
<<!>>: Suspicious data at a malware launch point.
<<H>>: Suspicious data at a browser hijack point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 61 seconds.
---------- (total run time: 185 seconds)
  • 0

#7
coachwife6

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Can you disable winpatrol and spyware guard and see if that helps?

I don't see anything in there that would cause it to be so slow that would be malware related.
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#8
cubbie1

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ok will try that. also deleted those 2 URL hooks tho no big deal. maybe this pc just getting old. Cub
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#9
cubbie1

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Oh I'm going to bite the bullet and buy her a new HP laptop for her birthday. so, Given that it has VISTA, what protection is reccomended? Same as with XP and are those products listed on site Vista-Ready? I dont want to overload protection. What would be your reccomendation?

It will have Norton at first so what after that expires?

I assume Zone Akarm as a firewall would be good correct?

I have a Linksys wireless router with WEP already so set there.

What about SPYBOT and AD-AWARE, Spywareguard etc?

Thanks
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#10
coachwife6

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If Norton comes with it, that should be fine but there are plenty of good free anti viral programs. Did you try reformatting the laptop before buying another one?
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#11
cubbie1

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no i didnt but will keep it as a backup and work on it some more. So what do u think about what oother than Norton Needs to be loaded on the new one?
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#12
coachwife6

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This is what I have one mine:
spyware blaster
spybot search and destroy
AVG Grisoft anti viral
Lavasoft Adaware
I also use the XP firewall: the IT at our job says that's all we need. This opinion varies. On some machines I have McAfee firewall that is a requirement to use for another job.
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#13
cubbie1

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OK. Have the new PC with Vista. Very nice. I know all the XP spware prevention tools by heart. Now with Vista many are no longer applicable or are not compatable. So do you guys have a cheatsheet of what I need to do to keep this pc infection free and performing great (similar to what you tell people to do before they post logs)?
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#14
coachwife6

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Saw that you were being helped in the Vista forum. Congrats on the new laptop and good luck. You're a keeper. :whistling:
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