[Official Manufacturer's Site]
Well the issue is quite plain and simple. As I mentioned I bought thousands of dollars worth in equipment and they all need to run off the sound card. So no working sound card means no working equipment. I bought the card last week and brought it home. I followed complete instructions for the card with the quick start guide it brings. The guide says "insert the driver cd, install drivers, shut down pc, install sound card into pci slot, turn on pc, finish the on screen driver installation upon reboot [no cd], done, restart pc one final time and it will be ready for use". I did exactly what it said and always got to the last step where you restart one last time. Every time I'd restart on the final step the pc would freeze at the win xp home edition sp2 logo screen or at the login screen. So it would not load up to the windows desktop, I would have to manually press the power button so my pc would shut off and try to boot up again. But the same thing kept happening. I know what your thinking... Oh the card wasn't in properly... Yes it was. I thought it was faulty so I took it back to the store and they ordered me a new one. I just got home today and tried to install the new one and the same thing is happening again. I had to literally pull out the pci card from the slot and boot up just to come here for help. So yes my pc works without the card inside. This cannot be two faulty cards in a row. What can I do? Please help. By the way I do not use the integrated sound from my motherboard as it is disabled in my bios, and I also had a "Creative Soundblaster Live" sound card in my pc before I bought this new one. The other sound card works and has no problems. Of course I uninstalled the software and stuff for the other sound card. & no I cannot stick to the "Creative Soundblaster Live" card because it doesn't have the outputs and inputs the new card has. Heck this new card is worth hundreds and I only have a couple of days to take it back. I need to get this working. I called the sound card company but their support is terrible and they can only help if the card is fully working in the pc. I have an "HP Vectra VL400" pc which is probably from 2001. Read my signature and you'll see everything I'm running on this pc. I've never had anything like this happen to me on this pc before with any pci device ever.
I WILL PAY ANYONE WHO HELPS ME SOLVE THIS ISSUE AND GET THIS SOUND CARD WORKING. MONEY ORDER, PAY PAL, OR CHECK. PLEASE HELP. I RELY ON THIS TO START UP MY BUSINESS. MY HOPES AND DREAMS ARE RIDING ON THIS VERY EQUIPMENT. PLEASE FOR YEARS I'VE WANTED TO BUY ALL THIS STUFF. AND THE SOUND CARD IS THE ONLY PIECE THAT CAN MAKE THE REST OF THE STUFF WORK SINCE EVERYTHING IS CONNECTED TO IT. PLEASE I'VE WORKED FOR 4 YEARS SAVING UP FOR ALL THIS STUFF, AND I'VE BEEN WISHING FOR THIS EQUIPMENT FOR EVEN LONGER. I BEG OF YOU PLEASE. I'M SORRY FOR THE BOTHER.
Edited by superstar, 08 May 2007 - 10:50 PM.