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Problem installing WinFax Pro 10.02


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#1
Atlantic60

Atlantic60

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Had problems with WinFax and have tried to reinstall. It reaches 54% and message appears:
The following error occurred while copying files
Component: Program Files\OEM (Exe)
File Group: CVP Desn
File: WFCVR32.HLP
Error Number: 106

Symantec help page for error code 106 says manually uninstall and delete registry keys. Have tried all that and still have problem.

Any ideas??
Thanks
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#2
starjax

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try coping the cd to the hard drive and running the install from there.
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#3
Atlantic60

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Have tried that one - makes no difference and still get the same error message!
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#4
Atlantic60

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Have tried copying cd to hard drive again.
Following message appears
Cannot copy data1
Data Error (cyclic redundanch check)

??!!

Thanks
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#5
starjax

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sounds like your cd media is the issue. You can try maybe on another system or with another cd drive to test.
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#6
Atlantic60

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Have tried installing on another computer. Works fine!!
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#7
starjax

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I recommend that you run a checkdisk on your system.

1: Open My Computer, and then select the local disk you want to check.
2: On the File menu, click Properties.
3: On the Tools tab, under Error-checking, click Check Now.
4: Under Check disk options, select the Scan for and attempt recovery of bad sectors check box.


Notes

To open My Computer, click Start, and then click My Computer.
All files must be closed for this process to run. If the volume is currently in use, a message box will appear prompting you to indicate whether or not you want to reschedule the disk checking for the next time you restart your system. Then, the next time you restart your system, disk checking will run. Your volume will not be available to perform other tasks while this process is running.
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#8
Atlantic60

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Have run checkdisk - all clean!!
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#9
starjax

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well, this leads me to believe that you have a fault cd drive on that system.
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#10
Atlantic60

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Have tried other cds in that drive and they all work fine.
I am at a loss!!
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