[nonosma]

I have been having a problem ever since I updated my video card. I tried to dl the latest driver off the AATI site and since then I am having crashing issues. I can't even open the catalyst system that comes with it to reset the driver.
How should I handle this problem, do I need to roll back the drivers?

Edited by nonosma, 14 May 2007 - 07:10 PM.

[Advertisements]

It can also be that the later versions use .net framework 2 or are not suitable for the video card so you can check that at the ATI site

If you do need to change anything, download the previous version here, save to a folder you create

http://www.filehippo...d_ati_catalyst/

Start the PC in safe mode with networking, check that nothing connects to the internet, use add and remove to run ATI software uninstaller, reboot to normal mode, install the drivers you downloaded

This is optional if you want to download Tune Up first to run it in between removing the drivers and installing the replacement ones

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

[Retired Tech]

It can also be that the later versions use .net framework 2 or are not suitable for the video card so you can check that at the ATI site

If you do need to change anything, download the previous version here, save to a folder you create

http://www.filehippo...d_ati_catalyst/

Start the PC in safe mode with networking, check that nothing connects to the internet, use add and remove to run ATI software uninstaller, reboot to normal mode, install the drivers you downloaded

This is optional if you want to download Tune Up first to run it in between removing the drivers and installing the replacement ones

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

[Tyger]

Have you tried rolling back the drivers? Or uninstalling them and then installing the older drivers? And most hardware suppliers have forums where people solve problems and share their solutions, this and Google are very valuable resources.

[nonosma]

Thank you will try that now!