[long_p1]

Hi Guys, How are you all!?

This is my first post, I have looked through the other forums but cant find any info on this problem but sorry if it is.

Basicly I have a HP Laptop which I brought from my company when they went under, It has been running slow recently & I now know it has a Trogan virus. I have BullGuard Anti-Virus but need to boot in Safe mode to delete the Dll file; However here is the problem, when i do so it doesn't accept my password. Is this because I'm not the administrator? What else can i do? Any ideas please?

Many Thanks

P.

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try this:

username: administrator with a blank password.

[jaxisland]

try this:

username: administrator with a blank password.

[long_p1]

N.B. Just to note, the password is not "blank" and I cant get that password now! :-(

[piper]

When booting into Safe Mode, are you using "Administrator" as the username or are you using "Your" username?

If you don't have the Administrator's password, here are your options:

1. Contact someone from that company who may know what the password is. If the company is now defunct, that may not be an option.

2. If your username is in the Administrator security group, you can go into Control Panel, Users, and change the password for "Administrator".

3. Reinstall Windows XP.

It is against the ToS of GeeksToGo to help with the bypassing of ANY kind of password. Though your intentions might be genuine, others who find this topic might have intentions that are not so genuine, and therefore we are erring on the side of caution when it comes to these types of situations. I am now closing this topic. I hope you understand.