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Problem: Lost Network After New Static IP Address for Cable Internet


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#1
Treens

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I bought a MR814v2 802.11b Cable/DSL wireless router in 2004. It was for my desktop PC and my daughter's laptop. When she came home from school, she could connect to the internet wirelessly while I was online.

I work from home part-time. December 2006 I bought a new desktop PC to use for work only. I hard wired both pc's by ethernet cable into the router and created a network for sharing files, the internet and my 3 in one printer. I bought a KVM switch and control both PC's with one mouse and one keyboard and one monitor. It was great being able to research my personal writing projects and while my contract work was slow.

I got a new contract in January and found that my internet connection was not strong of enough to stay connected to their system. I called Road Runner and they told me that the only way to fix that was to upgrade to business class and have a static IP. Once I did that, I lost network capability. Now I cannot share files, I cannot access the internet on both machines at once and I can only print from the PC that is hard wired to the computer. I tried to connect both pc's directly to the cable box and that did not work either.

I called Road Runner support and they said that it was the fault of my router. They said that it should recognize my static IP address and create a dynamic IP address for the old computer. I tried every configuration of the router I could think of and it didn't work.

Is Road Runner telling the truth OR is there a way to configure my router to fix the network OR is my router too old and I have to buy a newer router?

Thanks in advance!

Treens
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#2
diabillic

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The first thing i would try is to reset your router to default settings. Since your on a cable ISP, the address is static like you said so there is no configuring of the router whatsoever. The Netgears have whats called a "SmartWizard" and will probably run once your reset the router to factory settings.
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#3
Treens

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Cilix,

Thank you for your response. I used the Netgear installation CD to reinstall my router. I still cannot access the internet at the same time on both machines or use the network.

I get an error that says "Windows - System Error: There is an IP address conflict with another system on the network"

Any other suggestions?
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#4
ViprXX

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you could try to use the internet connection wizard on the pc that can't connect and set it to connect to the internet through the one that can. they'll have to be on the same network first though.

good luck
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