[jaxisland]

I have a mail / DNS question. I have a couple of customer domains that mail is constantly being delayed to. Is there a way I can make sure mail gets to them, sometimes it will even fail all together.

I was thinking about adding their IP and domain to maybe DNS? Or somehow tell the exchange server what their IP is.

Anyone know?

Thanks

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sounds more like an issue with their DNS or an issue with your public DNS servers finding theirs...i would assume that youv'e verified all or your DNS information with your ISP? have you added any of your ISPs DNS servers into your DNS system as forwarders? i've got all of the available DNS servers for my ISP set as forwarders in my DNS system...you could also add a few public DNS servers in there if you felt the need to do so...

if you know the ip of their mail server (or at least their MX record) you could attempt to set up an SMTP connector for their domain within exchange...that way instead of going out to the internet...the mail will go directly to that IP address

[dsenette]

sounds more like an issue with their DNS or an issue with your public DNS servers finding theirs...i would assume that youv'e verified all or your DNS information with your ISP? have you added any of your ISPs DNS servers into your DNS system as forwarders? i've got all of the available DNS servers for my ISP set as forwarders in my DNS system...you could also add a few public DNS servers in there if you felt the need to do so...

if you know the ip of their mail server (or at least their MX record) you could attempt to set up an SMTP connector for their domain within exchange...that way instead of going out to the internet...the mail will go directly to that IP address

[jaxisland]

When I get the dns servers from my ISP where do you add them? I guess I need a little bit of the detailed steps.

Thanks

[dsenette]

hehehe

well...you would log on to your DNS server and open up the DNS snapin then right click on the DNS server in the snapin and choose properties then go to the forwarders tab...you would put your ISP's DNS servers in the part for "all other DNS domains" which counts as the internet...so basically...when a PC on your network requests info from any domain that's not yours...it will automatically ask those servers instead of going through the normal DNS chain

[jaxisland]

Ok I got ya. Thank you.

First I will do that, then I will get the IPs of those couple customer domains and setup a smtp connection for them.

Thanks I appreciate it.