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HijackThis log. [resolved]


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#1
jadyn

jadyn

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Here it is.

Logfile of HijackThis v1.99.1
Scan saved at 5:42:51 PM, on 4/8/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\Fzjdlq.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
C:\WINDOWS\System32\ffroree.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuoa.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [Tat] C:\WINDOWS\system32\pgtools\tatss.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [backup] windrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Fzjdlq.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper\Swapper.exe /m
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\RunServices: [backup] windrv.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ifuo] C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
O4 - HKCU\..\Run: [hBrtRRYmR] ffroree.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2CA7894-08C2-4A0E-A7AE-F2C61FB1B050}: NameServer = 142.161.130.155 142.161.2.155
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks in advance!

jadyn
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#2
jadyn

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Bump!
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#3
jadyn

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If someone could just quickly help me out it would be sweet! thanks.
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#4
jadyn

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:tazz: ;)

Edited by jadyn, 10 April 2005 - 06:20 PM.

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#5
coachwife6

coachwife6

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Hi Jadyn. Sorry you were overlooked. If you still need help, please post another log and I'll look at it right away. :tazz:
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#6
jadyn

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Logfile of HijackThis v1.99.1
Scan saved at 10:43:28 AM, on 4/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\Fzjdlq.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
C:\WINDOWS\System32\ffroree.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Image-Line\FLStudio5\FL.exe
C:\Program Files\Microsoft Works\wkswp.exe
c:\Program Files\Microsoft Works\MSWorks.exe
c:\Program Files\Microsoft Works\wkgdcach.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuoa.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [Tat] C:\WINDOWS\system32\pgtools\tatss.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [backup] windrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Fzjdlq.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper\Swapper.exe /m
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [backup] windrv.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ifuo] C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
O4 - HKCU\..\Run: [hBrtRRYmR] ffroree.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2CA7894-08C2-4A0E-A7AE-F2C61FB1B050}: NameServer = 142.161.130.155 142.161.2.155
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#7
coachwife6

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Hi Jadyn.

The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Get this done, and I will help you with your problems. I should be around for the next couple of hours and will check back. :tazz:
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#8
jadyn

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I am not sure if i updated correctly. i can do it again if you'd like. here's the log.

Logfile of HijackThis v1.99.1
Scan saved at 4:22:35 PM, on 4/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\System32\Fzjdlq.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuoa.exe
C:\WINDOWS\System32\ffroree.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Owner\Desktop\sp1aexpress_usa.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\System32\taskmgr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [Tat] C:\WINDOWS\system32\pgtools\tatss.exe
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [backup] windrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Fzjdlq.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper\Swapper.exe /m
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [backup] windrv.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ifuo] C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
O4 - HKCU\..\Run: [hBrtRRYmR] ffroree.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2CA7894-08C2-4A0E-A7AE-F2C61FB1B050}: NameServer = 142.161.130.155 142.161.2.155
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#9
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
OK. Let's take a few more steps. You have a really bad infection that is difficult to get rid of, but we need to get rid of some other things first.

You have a number of randomonly named files on your system. We like to start with an online virus and trojan scan. Even though you have antivirus software on your system, it can become corrupted by malware.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

Some people have trouble downloading housecall. If so, you can download the free panda scan. It can be found here.

Panda Active Scan

Use Internet Explorer to download both of the above virus scans.


And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • "Automatically save logfile"
      • Automatically quarantine objects prior to removal"
      • Safe Mode (always request confirmation)
      • Prompt to update outdated confirmation) - Change to 7 days.
    • Click the "Scanning" button (On the left side).
    • Under Drives & Folders, select "Scan within Archives"
    • Click "Click here to select Drives + folders" and select your installed hard drives.
    • Under Memory & Registry, select all options.
    • Click the "Advanced" button (On the left hand side).
    • Under "Shell Integration", select "Move deleted files to Recycle Bin".
    • Under "Log-file detail", select all options.
    • Click on the "Defaults" button on the left.
    • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
    • Click the "Tweak" button (Again, on the left hand side).
    • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
      • "Unload recognized processes during scanning."
      • "Obtain command line of scanned processes"
      • "Scan registry for all users instead of current user only"
    • Under "Cleaning Engine", select the following:
      • "Automatically try to unregister objects prior to deletion."
      • "During removal, unload explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot."
      • "Delete quarrantined objects after restoring"
    • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
    • Click on "Proceed" to save these Preferences.
    • Click on the "Scan Now" button on the left.
    • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Close all programs except ad-aware.
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.
  • 0

#10
jadyn

jadyn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
Ok i hope i completed everything properly.

here it is.

Logfile of HijackThis v1.99.1
Scan saved at 6:07:53 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
C:\WINDOWS\System32\ffroree.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuoa.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\HPCENT~1\137903\Program\BACKWE~1.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [backup] windrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper\Swapper.exe /m
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\RunServices: [backup] windrv.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ifuo] C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
O4 - HKCU\..\Run: [hBrtRRYmR] ffroree.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2CA7894-08C2-4A0E-A7AE-F2C61FB1B050}: NameServer = 142.161.130.155 142.161.2.155
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

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#11
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Press Control-Alt-Del to enter the Task Manager.

Click on the Processes tab and end the following processes:

C:\WINDOWS\isrvs\desktop.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
C:\WINDOWS\System32\ffroree.exe
C:\PROGRA~1\COMMON~1\ifuo\ifuoa.exe
C:\PROGRA~1\HPCENT~1\137903\Program\BACKWE~1.EXE

Exit the Task Manager when finished.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\RunServices: [backup] windrv.exe
O4 - HKCU\..\Run: [ifuo] C:\PROGRA~1\COMMON~1\ifuo\ifuom.exe
O4 - HKCU\..\Run: [hBrtRRYmR] ffroree.exe

O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll


Click on Fix Checked when finished and exit HijackThis.

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\WINDOWS\isrvs<<entire folder
windrv.exe
C:\PROGRA~1\COMMON~1\ifuo\<<entire folder
C:\WINDOWS\System32\ffroree.exe

Post back a fresh HijackThis log and we will take another look.
  • 0

#12
jadyn

jadyn

    Member

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I found everything except windrv.exe.

Thanks for your help so far! Here is the log.

Logfile of HijackThis v1.99.1
Scan saved at 10:41:27 PM, on 4/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\rundll32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [backup] windrv.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Swapper] C:\Program Files\Swapper\Swapper.exe /m
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Edited by jadyn, 17 April 2005 - 09:43 PM.

  • 0

#13
coachwife6

coachwife6

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Run HijackThis. Click on "Config...", "Misc Tools", "Open process manager". Select the following files and click on "Kill process". Answer Yes to the "Are you sure..." question.

desktop.exe

edmond.exe

ffisearch.exe

Launch Notepad, and copy/paste the box below into a new text file. Save it as fixme.reg and save it on your Desktop.


REGEDIT4

[-HKEY_CLASSES_ROOT\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]

[-HKEY_CLASSES_ROOT\clsid\{950238fb-c706-4791-8674-4d429f85897e}]

[-HKEY_CLASSES_ROOT\mfiltis]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\ext\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]

[-HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_delprot]

[-HKEY_LOCAL_MACHINE\system\currentcontrolset\services\delprot]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"desktop search"=-

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ffis"=-



Locate fixme.reg on your Desktop and double-click on it.
You will receive a prompt similar to: "Do you wish to merge the information into the registry?".
Answer "Yes" and wait for a message to appear similar to "Merged Successfully".
Restart your computer.

Launch Notepad, and copy/paste the box below into a new text file. Save it as Unreg.bat and save it on your Desktop.

regsvr32 /u C:\Windows\isrvs\msfiltis.dll
regsvr32 /u C:\Windows\isrvs\msdbhk.dll
regsvr32 /u C:\Windows\isrvs\sysupd.dll



Locate Unreg.bat on your Desktop and double-click on it.


Delete the following files/folders (if present) in C:\Windows or C:\Windows\System32

delprot.ini

delprot.log

desktop.exe

isrvs (delete the entire folder)

Delete the following file: C:\Windows\System32\Drivers\Delprot.sys


Delete the following files/folder (if present) in C:\Documents and Settings\<your user name>\Desktop

anal exploits.url

big d*** school for 2.95.url

evidence eraser.lnk

popup blocker stops popups.lnk

spyware avenger.lnk

virus hunter security.lnk

your platinum visa.lnk




Post a new log from HijackThis.
  • 0

#14
jadyn

jadyn

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I could not find the first three things on my computer.

I completed the notepad fixme part. But i dont know what this quote you gave me means.

regsvr32 /u C:\Windows\isrvs\msfiltis.dll
regsvr32 /u C:\Windows\isrvs\msdbhk.dll
regsvr32 /u C:\Windows\isrvs\sysupd.dll


I could not find unreg.bat on my desktop and i could not find any of the other files you listed.

Here's the log.

Logfile of HijackThis v1.99.1
Scan saved at 4:01:20 PM, on 4/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PopUp Killer\PopUpKiller.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM32\msdxm.ocx
O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [EPSON Stylus COLOR 480] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_AICN03.EXE /P22 "EPSON Stylus COLOR 480" /O5 "LPT1:" /M "Stylus COLOR 480"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...MineSweeper.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archive..._cab/MrSIDI.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...ireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D2CA7894-08C2-4A0E-A7AE-F2C61FB1B050}: NameServer = 142.161.130.155 142.161.2.155
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#15
coachwife6

coachwife6

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Download CWShredder:
Please Download CoolWebShredder, from http://www.geekstogo...=download&id=17

Boot to safe mode (tap F8 key at boot)

browse to the C:\documents and settings\Your User Name(repeat for all users in documents and settings)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Windows (Winnt)\Temp folder and delete all files and folders in it.
Then in internet explore click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Then empty the recycle bin.

Extract CWS & run the program. Click the Next Button & let it scan. Make sure you let it fix all CWS Remnants.

Reboot.

.......................

AdAware:download Ad-aware from: http://www.lavasoftu...pport/download/

Install the program and launch it.

First, in the main window, click on teh globe icon and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:


Automatically save log-file

Automatically quarantine objects prior to removal

Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :


Scan Within Archives

Scan Active Processes

Scan Registry

Deep Scan Registry

Scan my IE favorites for banned URL’s

Scan my Hosts file

Under Click here to select drives + folders, choose:

All of your hard drives

-> Click on the Advanced button on the left and select:


Include additional process information

Include additional file information

Include environment information

Include additional object details

-> Click the Tweak button and select:


Under the Scanning Engine:


Unload recognized processes during scanning

Include basic Ad-aware settings in logfile

Include additional Ad-aware settings in logfile



Under the Cleaning Engine:


Let Windows remove files in use at next reboot



-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:


Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot


post a fresh log.
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