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Computer responds extremely slow


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#1
BoneFishGA

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I tried to do all the preliminary things to rule out easy to fix problems but it takes so long I gave up.
I'm not sure this is an xp problem or virus but I ran my McaFee virus scan and it came up with nothing. Though I notice my Mcafee is always warning me about register changes but it happens so much I'm not sure if its a problem or not. Anyway this computer is getting so slow its almost worthless. We now do just about everything on a laptop.
I'm not very computer literate so any help would be appreciated.
By the way is McaFee really helping me or just taking my money?
Thanks in advance,
BoneFishGA (Brett)
I forgot to mention there is this yellow icon at the bottom on my tool bar that says its downloading updates and it is alway about 37% complete it seems to never finish and I don't know what its updating?

Edited by BoneFishGA, 23 May 2007 - 01:15 PM.

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#2
Retired Tech

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Click start, control panel, security centre, click automatic updates, put the dot in turn off automatic updates, click apply, reboot the PC

Run any or all of these

Online Scans

Panda Scan

House Call

If Trend Micro freezes during updating, close then retry

Kaspersky Online Scan


If any report anything

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum


If the online scans are clear

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

If you do not have an XP CD and are unable to borrow one, run the scan, click skip if it asks for the CD, if it keeps asking, click cancel.

If it kept asking for the XP CD then system files are missing


Click start then run, type chkdsk /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2007 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
zbd

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Replace McAfee with other programs that are free, better and take up much less resources.
AVG, Avast or AntiVir anti-virus programs.
http://www.majorgeek...oad.php?det=886

Run Advanced Windows care.
http://www.majorgeek...Care_d4991.html

Disable or put to manual all unnecessary programs not used or needed.
Use only services needed.

http://www.pcstats.c...t...1759&page=2
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#4
BoneFishGA

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Thanks,
I think your right McaFee seems to be causing me more trouble than helping.
I've been trying to get through the list of instructions from the first reply to my post and I got Panda scanned though it did no say go or bad, then I got House Call scanned and it said everything was good. Now I've loaded Kaspersky and thats where things turned even worse. It went from timing all the time to now I can get past the welcome screen. It just says loading your personal preferences but does nothing.
I'm now lost.
Any help would be appreciated I'm afraid my laptop may be next.
BoneFishGA (Brett)
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#5
Retired Tech

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Did Kapersky remove anything
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#6
BoneFishGA

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I can't tell if it removed anything or not. I can't get past the welcome screen. I can't access any programs its just has the welcome screen up. I have to turn the coputer of manually to get to do anything. then I turn it on and thats it.
Brett
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#7
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Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#8
BoneFishGA

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Okay here goes, I'll let you know how I'm doing.
Thanks for the help in advance,
Brett
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#9
BoneFishGA

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Okay that seems to have corrected the problem. I'm definately going to look in to getting rid of McaFee and using AVG or Avast because everytime I log onto my computer or laptop its updating McaFee or system update or hp update. And its always telling me some change to my register is about to occur and do i want to allow it yet it really does tell me enough to know if its bad or not. Of course this has a lot to do with my ignorance about coputers.
Anyway Thanks so much for the help I post again an update to let you know everythning is still working right.
Ever Grateful,
Brett
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#10
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That's good to know

The first part of post two should stop the Microsoft updating, though you will need to run Microsoft update manually

Leave the online scans for now

The rest of the post will:

Stop Windows looking for obsolete programmes at start up

Order the disk

Check the system files

Check the hard drive
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#11
BoneFishGA

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When your talking about running Microsoft scans manually are you talking about security patches?
I get confused if all these updates are for security or inhancements or just to keep track of what I'm doing on line.
Do you agree with getting rid of MacaFee and using the freeware mentioned earlier?
Brett
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#12
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Some systems don't like McAfee, and if yours is having problems with it then try the freeware alternatives

Download whichever you decide on, then uninstall McAfee

http://ts.mcafeehelp...sp?docid=408294

Then install the new anti virus programme and update before scanning

When you run Microsoft Update, use custom scan, you should install all high priority updates

http://update.micros...t.aspx?ln=en-us
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#13
BoneFishGA

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It has stared again and now my desktop and laptop are slowing to a crawl when online. I still use dial up so that probably has something to do with why I'm having trouble getting through the online scans.
I'm going to start over running all the suggested scans etc. and then maybe post a HighJack This log.
BTW Keith I meant to say thanks for all the help you gave me earlier but I was laying around the house on pain meds from surgery when I was posting. When I looked back at this thread I realized I had forgotten a lot of our correspondence.
Anyway I'm starting over, so here goes. I'll let you know what comes up.
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