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this must be a common and its no good help


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#1
triger

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:tazz: oi i just got my new computer and after starting it up it gives me an error and the screen turned black. it loads up again with black background telling me i have an error \window\system32\config\system and so i load up the window xp recover software and i hit enter to install. i hit f8 to agree and then it tells me to select a drive and the four options all say unknown disc <there is no disc in this drive>. so i just hit enter to install and then comes with the blue screen with setupdd.sys page_fault_in_nonpaged_area. and tells me to restart. i do that and back again at window xp menu and i select r to repair and it brings me to a black screen where i have to type commands. i need help to get my computer working again. also a buddy of mine said it wont recogonize the drive. dont know what he means so i really need help with this since i am all the way over in iraq not back home in the states ;)
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#2
dflo404

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What it sounds like you'll have to do is just completly format the partition, and install windows in the fresh space. Do this as follows:

-Make sure the "Operating System (Reinstalling CD Microsoft Windows XP)" CD is in the drive, and restart the computer.

-When the message comes up, press any key to boot from the CD.

-Once it all loads, it Enter to set up Windows XP now.

-Hit F8 to agree with the terms.

-Press Escape to not perform a repair.

You should now be at a list of the partitions you have on your computer, which is most likely only one. Make sure that one is highlighted (probably the C drive).

-Hit D to delete the partition.

Once it's deleted, that space is completly empty, and should read "Unpartitioned space). Now you can proceed installing a fresh copy of windows in that space. Hope this helped! :tazz:
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#3
gerryf

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Wait... Don't do that
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#4
gerryf

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OK, this SOUNDS like corrupted registry and it is repairable.

It is unclear from your first post---in some ways, it sounds like you have a recovery cd, and in some ways it sounds like you have a windows cd.

It does sound like you can get into the recover console, though,

Print and follow the instructions on this page.

http://support.microsoft.com/kb/307545
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#5
triger

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oi the problem with this one You should now be at a list of the partitions you have on your computer, which is most likely only one. Make sure that one is highlighted (probably the C drive).

-Hit D to delete the partition.

Once it's deleted, that space is completly empty, and should read "Unpartitioned space). Now you can proceed installing a fresh copy of windows in that space. Hope this helped!

is that i have no option to select on this part.


and when i went to the support microsoft website i typed in md tmp and it says access is denied. letting you know the update will try to check tomorrow
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