[kdmems12]

I was attempting to reinstall Office 2000 when I receive a message stating that msiexec.exe has encountered a problem and needs to close. I've attempted to download an updated windows installer, I've unregistered and then regserver with no luck. I'm using XP professional which I've had Office running before. Any ideas? Thanks

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is the installer running? have you checked your dcom permissions

[krmooo]

is the installer running? have you checked your dcom permissions

[kdmems12]

I don't beleive that the installer is running, I looked at the processes and didn't see it. I'm not sure what the dcom permissons are, I think that you're referring to going into the Component services and seeing if the windows installer is started, it is started and set as manuel, is this what you asked?

[krmooo]

admin tools services look for installer local security policy local policy's security options

[krmooo]

any anti virus software running at the time?

[kdmems12]

I checked and the permission is set for administrator, which is me.

[kdmems12]

Yes on the anti-virus, AVG and Avast, I've also restarted after going to msconfig and deselecting everything and tried it still with no luck.

[kdmems12]

I ran sfc /scannow and it seems to have corrected the problem, I've been able to install some programs without the msiexec.exe error, so all is good. thanks