[geehi1964]

Hi

I keep getting this error when using windows installer

"Windows Installer service cannot be accessed. This can occur if you are running windows in safe mode, or windows installer is correctly installed. Contact your support personnel for assistance"

I have tried everything on the Microsoft website.......... I am now at a lost on what to do?

Please help

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Try this if you haven't already:

• Click on Start.
• Select Run.
• In the "Open:" field, type: cmd.
• Click OK.

An MS-DOS Prompt window will come up on the screen with a blinking cursor at the command line. In this window you will need to do the following:

Type msiexec /unregister and press Enter.
Type msiexec /regserver and press Enter.

Re-start computer.

[megabite]

Try this if you haven't already:

• Click on Start.
• Select Run.
• In the "Open:" field, type: cmd.
• Click OK.

An MS-DOS Prompt window will come up on the screen with a blinking cursor at the command line. In this window you will need to do the following:

Type msiexec /unregister and press Enter.
Type msiexec /regserver and press Enter.

Re-start computer.

[geehi1964]

Yes...............I have tried everything mircosoft suggested, plus looking at all the sites I could, but nothing has worked so far.......

I just uninstalled sp2 and it is now working, however I would like to reinstall sp2 but I dont want to have the same problem.

any suggestions?

[megabite]

Have you got all the patches updates for windows?

[geehi1964]

I updated..............it said I had everything

[geehi1964]

I did however notice that in the tab (under Windows Installer) "Dependenices" when sp2 was installed this had a block something like "Win32 not supported or somthing like that.

But now it has "Remote Procedure Call (RPC)"

Does that mean anything?