I am told that as soon as he opens an email from anyone using Incredimail, the moment the emoticons load and are displayed, his computer freezes and he has no option but to shut down and reboot. Apparently the same thing happens with emails that contain .bmp files, though the frequency of such emails is much less.
Has anyone here experienced a similar problem and can you suggest a remedy. Short of putting any friends who happen to use Incredimail on a barred list, there seems to be no easy solution.
I hope someone can help me help my friend,
Thanks, Roger B