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Permissions and Trying to Delete Files

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I am trying to follow the directions of tech support for my Lexmark printer, which is not working in Windows Vist, and delete all the Lexmark related files. After this, I can reload the program.

However, Windows Vista says it is denying permission. I have tried using my administrative account privileges, but to no avail. I have Googled and read several articles about using permissions in Vista, but am still at am impasse. I am the only user on my computer. I have turned off the UAC settings.

HELP! Thanks :whistling:
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