Mouse Malfunctioning, may need new one.
Posted 27 May 2007 - 02:56 AM
Posted 28 May 2007 - 04:26 PM
Here's a couple of things you may want to try :
First, go to the Run command on the Start menu & type devmgmt.msc <click OK>
In device manager, locate the USB Controller branch & expand it. Right click on the USB Root Hub entry & select Properties. In the Power Management tab, clear the 'Allow computer to turn off this device' checkbox.
If you have more than one USB Root Hub listed, then repeat this procedure for all of them
If that makes no difference then try connecting the mouse to a different USB port. Be aware that USB ports come in pairs - i.e one controller for every 2 ports. This means that if you move the mouse to the USB port which is next to the original port, then there's a good chance that you're still connecting it to the same USB controller. Try moving the mouse to a different controller altogether.
eg if you have 6 USB ports on the rear of the computer & the mouse is connected to port 1 or 2 for example, try moving it to port 5 or 6
1 [....][....][....] 5
2 [....][....][....] 6
If your mouse is currently connected to a non-powered USB hub, then try connecting it directly to a USB port on the computer instead.
If the mouse is currently connected to a front USB port, then simply try moving it to any rear port.
Posted 28 May 2007 - 04:33 PM
I am trying your first suggestion, I will let you know after a while if the problem comes up again, or if it does not.
Thanks a lot!
Posted 28 May 2007 - 07:17 PM
Posted 28 May 2007 - 08:36 PM
Posted 29 May 2007 - 06:39 PM
Can you tell me the make & model of the laptop please? Can you also confirm whether you have SP2 installed (assuming you're using XP of course). If you use a different OS, let me know
Posted 29 May 2007 - 11:06 PM
I don't know what the make and model number means, but I have an Acer Aspire.
Let me know if there is anything I else I must tell you, thanks.
Posted 30 May 2007 - 02:54 PM
Acer Aspire is the make & type of laptop. The actual model number may be written on the laptop near the keyboard or screen, failing that, it will almost certainly be printed on a label on the underside of the laptop. It will probably be a 4 digit number (or 4 digits plus one letter).
Posted 30 May 2007 - 03:02 PM
It is an Acer Aspire 5672WLMi
Posted 30 May 2007 - 10:32 PM
Posted 04 June 2007 - 02:46 PM
Sorry - been away all weekend. It does sound like it may be the mouse itself thats at fault. Do you have any way of testing the mouse on a different computer though, just to make sure. Or, can you get hold of another USB mouse to try on your laptop?
Posted 05 June 2007 - 04:20 PM
Posted 06 June 2007 - 11:44 AM
Anyways, I called Logitech and apparently I have a 3 year warranty so they are sending me a replacement mouse, thanks anyways.
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